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Coats moves to Office 365 with Dell's Notes Migrator

26 Mar '14
4 min read

Dell Software announced that Coats plc, the world's leading industrial thread and consumer textile crafts business, utilized the company’s Notes migration solutions to complete a fast, seamless global migration of 7,500 users from IBM Notes to Office 365, in only five months and without disruption to the company’s day-to-day business activities. 
 
Working with Microsoft and InfraScience, a member of Dell’s PartnerDirect program, Coats used Dell’s Notes Migrator for Exchange and Coexistence Manager for Notes to provide a seamless, cost-effective migration experience.
 
Coats, which operates in more than 70 countries, offers products and services for the apparel and footwear industries; develops technical products in new areas such as aramids, tracer threads and fiber optics; and is the No. 1 global player in the textiles crafts market. Coats used IBM Notes as its messaging environment for 15 years, but, as the company globalized, the Notes environment no longer met all its communication needs. 
 
The expense of maintaining legacy technology combined with the compatibility challenges associated with IBM Notes integration with emerging platforms – notably mobile technologies – was a key driver in Coats seeking to upgrade its messaging platform. The objective for Coats was to enable easy and cost-effective communication and collaboration across both desktop and mobile devices, regardless of geographical location.
 
After choosing the secure collaboration capabilities of Office 365, Coats selected Dell partner InfraScience to manage the complex migration of 7,500 users across 70 countries – with mailboxes of up to 30 gigabytes in size – on a tight deadline of five months. Rather than migrating users in one country at a time, Dell’s Notes Migration solution set allowed Coats to migrate users from multiple countries – some with low bandwidth – simultaneously and without disruption to the business while vastly cutting migration costs by automating much of the process.
 
Migration from IBM Notes to Office 365 on Schedule, With Little Impact on Users
Dell’s Notes Migrator for Exchange’s ability to scale for Coats’ project size and complexity while transferring email, personal address books, calendars, and archives ensured a fast, accurate migration that completed on time, and minimized the risk of data loss. The solution’s ability to migrate multiple mailboxes simultaneously, using flexible groups of users from different geographical locations was a key component to keeping the migration on schedule.

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