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Family Dollar chooses Cognizant's Cloud360 technology
23
Feb '15
Family Dollar, a leading discount retail chain in the US, has deployed Cloud360, a proprietary enterprise-class cloud management platform developed on Amazon Web Services for its portal applications, owned by Cognizant, leading provider of information technology, consulting, and business process outsourcing services.

The retail company has deployed the cloud management solution across its 8,000 stores in 46 states to improve business responsiveness and deliver superior services, as a part of a three year agreement. This is helping the retailer improve operational performance and cost competitiveness, according to a press release.

Cloud360 is one of Cognizant’s BusinessCloudSM solutions—a suite of ready-to-deploy, on-demand business and IT solutions. It provides an on-demand service experience and a single consolidated management console to provision, monitor, analyze, and optimize diverse cloud operations.

Cognizant is delivering the services using a consumption-based managed services model to enable Family Dollar to not only optimize infrastructure investments and achieve a variable cost mix by paying only for usage, but also improve time-to-market by quickly deploying technology solutions without large capital outlays. Cognizant has implemented intelligent management of Family Dollar’s portal applications to enhance availability, reliability, scalability, and governance, while enabling Family Dollar to sharpen its business focus, embrace metrics-driven service delivery, and support complex compliance requirements.

Sean Middleton, Chief Operating Officer of emerging business accelerator at Cognizant said, “We look forward to helping Family Dollar strengthen its market differentiation through better process efficiencies, more empowered staff and customers, and revenue-aligned variable costs made possible by cloud technology."

Vikas Wali, divisional vice president of IT application and infrastructure services at Family Dollar said, “We selected Cognizant for its robust domain knowledge, deep infrastructure service delivery and management expertise, its enterprise platform Cloud360, and rich experience implementing solutions on Amazon Web Services. Cognizant brings the vision and the end-to-end capabilities that we need in order to adopt cloud for fulfilling our business objectives.” (GK)

Fibre2fashion News Desk - India


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