Interviews
Robert Goddard implements e-commerce solution from LOIS & J2 Retail
04 Jul '09
5 min read
“We are thrilled with both LOIS and J2,” enthuses Oliver Tookman.
At the heart of the LOIS system is live integration of stock across the stores and online. This can be monitored minute-by-minute to optimise sell-through rates, and removes any reliance on overnight polling. Stockholding is managed from the company's head office and uses intelligent selection to fulfill online orders, taking into account the different products held in each shop and reducing the amount of stock that needs to be held. Warehouse functionality allows supplier orders to be input and easily managed. Centralised stock control means that separate warehouses are not needed for the two channels to market.
Inter-store messaging and sophisticated reporting functions give the owners the insight they need to move and fine-tune stock based on sales performance. The availability of live reporting via speed dial displays is a good motivator, as staff across the stores observe each other's performance and compete to outsell them.
The tills have turned out to be the perfect vehicle for the LOIS system, plus touchscreen functionality eliminates the clutter of a keyboard and a mouse at point-of-sale where counter space is needed for wrapping goods. States Oliver Tookman: “We were very keen on the space-saving of an integrated system. The processor is fast enough for every job we need it to do and we were impressed when we realised how quiet the units are.”
By concentrating the till user onto the screen rather than a keyboard, the management team has seen how touchscreen operating allows for better customer interaction and less error. “Touchscreen operation is fantastic and it looks impressive.” The tills do much more than manage accounting processes; they provide the owners with a complete working environment. The units have been linked into a CCTV camera system in each store, so with controlled access, it is possible to see what is going on right across the business. This is an ideal tool where a small number of key individuals need have a complete handle on a multi-site business.
J2 Retail Systems is a specialist manufacturer of PC-based touchscreens, LCD touchscreen monitors and point-of-sale hardware to the retail, hospitality and leisure industries.
Specialist retail solutions provider, LOIS Systems, conceived its software and services from the shop floor upwards. The company's origins are in fashion retail and it was for the requirements of its Little London Boutique that development took place. Unable to source an appropriate system off-the-shelf, LOIS created one that is simple to use and rich in functionality.
At the heart of the LOIS system is live integration of stock across the stores and online. This can be monitored minute-by-minute to optimise sell-through rates, and removes any reliance on overnight polling. Stockholding is managed from the company's head office and uses intelligent selection to fulfill online orders, taking into account the different products held in each shop and reducing the amount of stock that needs to be held. Warehouse functionality allows supplier orders to be input and easily managed. Centralised stock control means that separate warehouses are not needed for the two channels to market.
Inter-store messaging and sophisticated reporting functions give the owners the insight they need to move and fine-tune stock based on sales performance. The availability of live reporting via speed dial displays is a good motivator, as staff across the stores observe each other's performance and compete to outsell them.
The tills have turned out to be the perfect vehicle for the LOIS system, plus touchscreen functionality eliminates the clutter of a keyboard and a mouse at point-of-sale where counter space is needed for wrapping goods. States Oliver Tookman: “We were very keen on the space-saving of an integrated system. The processor is fast enough for every job we need it to do and we were impressed when we realised how quiet the units are.”
By concentrating the till user onto the screen rather than a keyboard, the management team has seen how touchscreen operating allows for better customer interaction and less error. “Touchscreen operation is fantastic and it looks impressive.” The tills do much more than manage accounting processes; they provide the owners with a complete working environment. The units have been linked into a CCTV camera system in each store, so with controlled access, it is possible to see what is going on right across the business. This is an ideal tool where a small number of key individuals need have a complete handle on a multi-site business.
J2 Retail Systems is a specialist manufacturer of PC-based touchscreens, LCD touchscreen monitors and point-of-sale hardware to the retail, hospitality and leisure industries.
Specialist retail solutions provider, LOIS Systems, conceived its software and services from the shop floor upwards. The company's origins are in fashion retail and it was for the requirements of its Little London Boutique that development took place. Unable to source an appropriate system off-the-shelf, LOIS created one that is simple to use and rich in functionality.
J2 Retail Systems
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