VendorNet, a leading supply chain solutions provider, today announced it is debuting StoreNet Live, its Ship-from-Store/Pick-up-in-Store cross-channel fulfillment software at the National Retail Federation's 99th Annual Convention & Expo. The distributed order management technology intelligently routes orders to a retailer's best inventory source whether that be brick and mortar stores, warehouses, and/or third-party vendors for direct-to-consumer fulfillment. The latest addition to VendorNet Commerce Suite, StoreNet Live, integrates with a retailer's existing e-commerce and retail inventory management systems to make brick and mortar store inventory available for online sales, and stores capable of seamless Ship-from-Store and Pick-up-in-Store fulfillment.
StoreNet Live's Pick-up-in-Store technology significantly enhances the customer experience by enabling retailers to offer customers the convenience of placing orders online and reserving inventory at individual stores for pick-up. This also extends the shopping window for consumers for last-minute purchases, eliminates shipping charges and multi-day shipping transit times, and increases the potential for additional in-store purchases during order pick-up.
In addition to the Pick-up-in-Store technology, StoreNet Live offers Ship-From-Store fulfillment that enables retailers to fulfill orders directly from stores when a product is out-of-stock in the direct-to-consumer warehouse(s). It makes corporate-wide inventory available for e-commerce sales, providing consumers with greater access to more inventory whenever and however they shop. This presents tremendous upside sales potential for retailers, and streamlines inventory utilization.
Ron Offir, president of E-commerce at Jones Apparel Group and a VendorNet client, remarks on the technology. "The implementation of StoreNet Live was part of Jones Apparel Group's overall strategy to fulfill sales on our e-commerce platform by optimizing corporate-wide inventory to meet online demand, and deliver best-in-class customer service. VendorNet's technology is helping us improve service to our customers by showing web shoppers inventory across all channels, and capturing demand that may otherwise have been a lost opportunity. Our adoption of StoreNet Live went smoothly with Jones' store personnel willingly embracing the software for its user-friendly interface and ease-of-use."
Jones Apparel Group is running all of its Nine West, Easy Spirit, Bandolino, Anne Klein, and Jones New York stores on StoreNet Live.
"The retail industry is seeing a distinct shift towards the multichannel consumer, which means retailers need to rethink the technology architecture of their supply chain in order to deliver a consistent customer experience regardless of the purchase channel," says Sharon Gardner, president of VendorNet. "StoreNet Live leverages a retailer's existing e-commerce and retail inventory platforms to integrate corporate-wide inventory for consumer purchase in any channel, eliminating the silos of channel-specific inventory and fulfillment processes typical in most retail organizations."