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The ReadyCloud customer relationship management (CRM) is packed with powerful, relationship-building, team management and reporting tools that give e-tailers better insight into their cross-channel customers. This includes: profiles, trends and filters, tasks, orders, shipping and even returns. Each customer profile features a detailed purchase history, complete with individual order lifecycles, said the company in a media statement.
“We’re excited to announce that ReadyCloud CRM is now available for Magento 1 and 2 users,” said Michael Lazar, an executive at ReadyCloud CRM. “Getting started is fast, easy and painless. Just create your free ReadyCloud CRM account and add the desired Magento integration from the app store during sign-up. No credit card is required, and the first two weeks are on us!”
“ReadyCloud creates customer profiles based on new and existing orders from across all your sales channels. These are the customers you never meet, who buy from you online. Now you can connect and market to these customers in a meaningful way that’s focused on their specific interests!” added Lazar.
For retailers that are looking to make the switch to Magento 2 but are hesitant to do so over fear of data loss, ReadyCloud CRM has the answer.
“Order data is the heart of any business. ReadyCloud CRM connects and syncs with the merchant’s shopping cart to preserve customer order data and make it portable. E-tailers are no longer tethered to their store. If you want to switch, then switch. ReadyCloud CRM connects to the new store to pick up where the old one left off, and the results are amazing! Built-in integrations include: Magento 1 and 2, Shopify, BigCommerce, WooCommerce, Amazon, and more!” said Lazar.
ReadyCloud CRM can be further expanded with premium plugins like #ReadyShipper, a hybrid-cloud shipping software solution, and #ReadyReturns, an automated online product returns solution that adds ‘Prime-like’ returns to the pages of virtually any website. (PC)
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