Home / Knowledge / News / Information Technology / Snap+Style & Revolve develop personalised online shopping

Snap+Style & Revolve develop personalised online shopping

18
Jan '20
Pic: PRNewsfoto/Snap+Style Business
Pic: PRNewsfoto/Snap+Style Business
Powering personalisation and curation for e-commerce sites via its proprietary technology, Snap+Style Business (S+SB) has joined hands with Revolve, to drive sales growth and improve customer styling and service for S+SB’s launch on Microsoft Azure. S+SB is a leading omni-channel retail technology platform for personalised shopping experiences.

Following an initial launch of S+SB’s StyleWidget in November 2019, the ecommerce powerhouse is fully integrating the platform into Style Experts, its online styling service, to continue the enhanced clienteling experience.

Revolve continues its deep commitment to connecting with the customer through personalisation and curation with S+SB’s StyleWidget, a digital platform for online and offline, one-to-one conversations between stylist and customer. Powering the conversations and curation of Revolve’s style experts Ally & Ryan and their team of stylists, S+SB’s StyleWidget accelerates the turnaround time for product and style recommendations by stylists by almost 50 per cent. Boosted by Microsoft Azure, S+SB’s powerful curation engine continues to fuel Revolve’s online stylists with visual data and access to a detailed customer profile at their fingertips to elevate customer experience and engagement with every interaction.

S+SB’s platform reimagines retail and the customer’s fashion journey at every touch-point through digital innovation, human expertise and AI by empowering employees, from stylists to sales associates, with customer self-declared data, preferences, purchase history and predictive product recommendations all unified in real-time and enhanced by visual curation. Augmenting conversational commerce and building brand loyalty, S+SB amplifies clienteling through efficiencies in responsiveness and personalisation with greater conversion rates and customer satisfaction. Stylists and sales associates are on the frontlines interfacing with customers in stores or online at any given moment, and empowered with technology and tools that capitalise on their knowledge, styling, service and selling capabilities in the moment when they have the customer’s undivided attention will take retail intelligence to a higher personalised level than ever before.

“Snap+Style Business is on an incredible trajectory of growth for 2020. Partnering with Revolve, one of retail’s most dynamic lifestyle sites is an amazing moment for us. Revolve is taking personalisation to the next level and our platform will only amplify their impact in ecommerce. S+SB enhances clienteling capabilities with a powerful combination of digitised conversations, visual curation and a stylist’s editorial eye, in real time. Thanks to Microsoft Azure’s capacity and flexibility, we are able to extend our client reach in the fashion and retail industries globally,” Anna Jensen, co-founder of S+SB’s business and chief brand officer said.

“We are excited to have integrated S+SB as a technology platform partner to enhance our customer personalisation as we continue on our promise of premium customer service and experience. Powering our conversations and curation with S+SB’s product suite enables our Style Experts to respond faster to our shoppers with more precise product recommendations, deepening the connection to our customers at each interaction,” Jennifer Fan, director of customer retention at Revolve said.

Fibre2Fashion News Desk (GK)


Must ReadView All

Pic: Shutterstock

Textiles | On 22nd Feb 2020

Pharr sells Pharr High Performance to Coats Group

Pharr, a provider of differentiated textile products and assorted...

Pic: Shutterstock

Textiles | On 22nd Feb 2020

TOAI highlights importance of textiles in auto industry

The first edition of the conference 'Textile Opportunities in a...

Pic: Shutterstock

Textiles | On 22nd Feb 2020

Cocona's 37.5 fibres to have new biodegradable additive

All of the 37.5 staple fibres and filament yarns by Cocona, will now...

Interviews View All

Top executives, Fashion houses, India

Top executives
Fashion houses, India

With technology, it has become easier to ensure IPR

Pratik Bachkaniwala, Palod Himson Machines

Pratik Bachkaniwala
Palod Himson Machines

Fabric processing machines are picking up

Footwear industry, Head honchos

Footwear industry
Head honchos

There is rising demand for fancy, trendy and yet comfortable footwear

Saad Khaled Bari,

Saad Khaled Bari

Benetex Industries is a public ltd company established in year 1992 to...

Kalai Selvi,

Kalai Selvi

Vidyashilp Academy in Bengaluru is the country's first Fairtrade School....

Pietro Turrin,

Pietro Turrin

Industrie Tessili Bresciane (ITB) has served numerous industries and...

Davide Vigano, Sensoria

Davide Vigano
Sensoria

Sensoria is a leading developer of smart garments and IoMe (Internet of...

Silke Brand-Kirsch, Schlegel und Partner

Silke Brand-Kirsch
Schlegel und Partner

Silke Brand-Kirsch, executive partner of Schlegel und Partner, a leading...

Johan Berlin, InvestKonsult Sweden AB

Johan Berlin
InvestKonsult Sweden AB

Investkonsult Sweden AB has been buying and selling second-hand textile...

Vaanee Bhatia, Gritstones Clothing

Vaanee Bhatia
Gritstones Clothing

<div>Delhi-based Gritstones Clothing offers quality and exemplary style...

Ritu Kumar, Label Ritu Kumar

Ritu Kumar
Label Ritu Kumar

‘Classics will return’ "There are a lot of people wearing western clothes ...

Robert Brunner, Devereux

Robert Brunner
Devereux

Golfwear and menswear brand Devereux is set for greener pastures. Robert...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


February 2020

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.


Advanced Search