Amazon India country head Amit Agarwal recently said India is the second-largest technology hub for the e-commerce giant globally, with some of the most talented software developers, product managers, machine learning experts and research scientists being part of the team. Apart from shopping, Indian customers are using Amazon to pay bills using Amazon Pay, listen to Prime Music and watch entertainment on Prime Video, he said.

“Our teams are powering innovations not only for India, but also for customers globally,” said Agarwal, who is also the firm’s global senior vice president, during the company’s first-ever Career Day in India. “They are building services that practically touch every aspect of the customer journey with Amazon,” he said.

Amazon’s team in Bengaluru has built a cloud-based warehouse management system to help sellers streamline their warehouse operations, and ship orders to customers fast and reliably. While this service launched in India first, it is now being used by selling partners worldwide to serve millions of customers.

Another team developed a vision-based information extraction capability used to automate identity verification, helping streamline the new seller onboarding experience worldwide. One of the company’s artificial intelligence (AI) teams is using computer vision technology and deep learning techniques for a great experience for customers.

Amazon Web Services (AWS) India teams are working on the AWS Quantum Computing Applications Lab. This is in partnership with India’s ministry of electronics and information technology.

“Now, this happens to be the world's first quantum computing applications lab on AWS to support a national government's mission to drive innovation,” said Agarwal.

India is at the threshold of a digital transformation, he added.

Fibre2Fashion News Desk (DS)

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