Zappos, a leading customer service company and innovator in experience-commerce, has joined the Valuable 500 initiative to promote disability inclusion at the leadership level. Valuable 500 aims to persuade 500 multinational companies that have at least 1,000 employees to make a public commitment to advance disability inclusion in their organisation.

Zappos joins an esteemed coalition of national and international companies pledging to drive change for those living with disabilities, whether through their respective employees, advertising and marketing campaigns, and/or product offerings, the company said in a press release.

As part of its pledge, Zappos formally committed to continue its journey of inclusivity and connecting people with products that make getting dressed easier for everyone. Driven by the aim in helping fulfil the previously underserved customer need in adaptive apparel and footwear, Zappos is committed to working alongside its brand partners to help them develop adaptive products or discover adaptations to existing styles that allow for more accessibility. The company will do this through collaborating side-by-side with brands and hosting focus groups with a diverse group of people with disabilities to receive first-hand feedback, according to Zappos.

“We’ve been passionate about Zappos Adaptive, our curated shopping experience made-up of functional, fashionable products to make life easier for the disability community, since its launch in 2017, but we know there is more work to do. Diversity and individuality are central to our company’s core values and we’re humbled to be a part of like-minded organisations dedicated to making the world a better and more equitable place,” Kedar Deshpande, CEO at Zappos said in a statement.

“Ensuring everyone has access to apparel and footwear is a basic right, and Zappos’ commitment to ensure this for those with disabilities is essential. I am thrilled to welcome Zappos as a member of The Valuable 500. We welcome their commitment and drive to put disability inclusion on their leadership team's agenda and create a truly diverse workplace where inclusion is central,” Caroline Casey, founder of The Valuable 500 said.

Fibre2Fashion News Desk (GK)

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