apparel sector is still starving for Right First Time quality perspective.
Substantial developments have taken place in field of Manufacturing Technology,
Industrial Engineering & MIS but Quality remains by and large
underdeveloped. Majority of time and effort of the quality control personnel is
still devoted in inspecting the already produced merchandise than preventing
the defects from arising. Defects per 100 units (DHU) level have never been
stable due to large variety of styles handled by Indian garment units.
ASQC Quality Cost Committee classifies Cost of Quality into four categories
namely: Prevention Cost, Appraisal Cost, Internal Failure Cost and External
Failure Cost. A brief description of these costs is given below:
1. Prevention costs. The costs associated with personnel engaged in
designing, implementing, and maintaining the quality system. Maintaining the
quality system includes auditing the system.
2. Appraisal costs. The costs associated with measuring, evaluating,
or auditing of products, components, and purchased materials to assure
conformance with quality standards and performance requirements.
3. Internal failure costs. The costs associated with defective products,
components, and materials that fail to meet quality requirements and results in
4. External failure costs. The costs generated when defective products are
shipped to customers.
Kushagra Prakash is Assistant Professor (Fashion) in NITRA, Ghaziabad. He is
basically B.Text (Textile Tech.) & M.F.Tech (Apparel Prodn.) from NIFT, New
Mr. Vivek Agarwal is
co-author of this paper & he is Assistant Director & Dean (Management)
in NITRA, Ghaziabad.