Home / Knowledge / News / Apparel/Garments / M&S becomes Visa's no-1 UK contactless retailer
M&S becomes Visa's no-1 UK contactless retailer
08
May '13
Marks & Spencer (M&S) has now completed the roll out of contactless payment to 644 of its UK stores, including its railway and airport franchise stores. The move cements M&S’ position as the UK’s leading contactless retailer, processing over 230,000 contactless transactions every week.

The technology, provided by Visa Europe, enables consumers to simply touch the reader with their contactless cards, or enabled mobile phones’ to pay for goods under £20 without the need to enter a PIN.

Contactless payment continues to grow in popularity, with around one in seven (14%) M&S card transactions under £20 now completed by this method. The service is proving particularly popular with busy customers on the move, with a quarter of contactless payments processed at self checkout points in the Food Halls.

Sacha Berendji, Retail Director at M&S commented: “Contactless and mobile payment is set to be an exciting part of the future retail landscape. A contactless payment takes place in less than a second, creating a quicker, easier and more convenient shopping experience. Customers are already embracing these benefits and through our roll-out we’re ensuring our stores can cater for customers’ changing shopping habits.”

UK’s contactless hot spots

The contactless roll-out followed a successful trial in 25 London stores last summer. Although London stores continue to have the highest levels of contactless transactions, M&S is seeing increasing use of contactless cards in other busy urban centres including Manchester, Croydon and Reading.

Richard Cooke, Store Manager at M&S Finsbury Pavement, which completes around one in three of its card transactions under £20 by contactless, commented: “In busy central stores that receive a huge lunch time rush, contactless payment is helping to revolutionise the customer experience. Self check out tills are already very popular, but contactless helps reduce queue times even further, giving customers a payment option that’s even quicker than cash.“

The rewards of debit card spending

M&S Bank launched its current account in September 2012, which is supported by a contactless Visa debit card. M&S current account customers earn one point for every £1 spent at M&S using their Visa debit card.

New research from M&S Bank highlights how customers are becoming increasingly savvy about the benefits of shopping via debit card and over half (51%) admit that the ability to collect loyalty points now influences how they shop. A quarter (24%) of Brits reveal they use a debit card more frequently than they did a year ago, with four in ten of these shoppers preferring to use a debit card rather than carrying cash.

Contactless payments are fast gaining momentum. In addition to the 26.4 million contactless Visa cards, there are over 200,000 contactless acceptance points in the UK today. The number of terminals in Europe is increasing at a rate of approximately 10,000 per month, with more than 750,000 terminals across Europe today. Visa Europe predicts there will be over 33 million contactless cards in the UK by the end the year. Contactless card payments also benefit from the Visa network’s multiple layers of security.

Marks & Spencer

Must ReadView All

Courtesy: Ikea

Textiles | On 26th Apr 2017

Ikea’s product sourcing from India to double by 2020

Ikea, the global home furnishing giant from Sweden, plans to double...

Textiles | On 26th Apr 2017

CITA to add insufficiently available fabric in CAFTA-DR

The Committee for the Implementation of Textile Agreements (CITA) has ...

Courtesy: SKF

Textiles | On 26th Apr 2017

SKF brings predictive maintenance for machinery to India

SKF India, a global supplier of bearings, seals, mechatronics,...

Interviews View All

Dinaz Madhukar
DLF Emporio and DLF Promenade

‘Each event and promotion is planned out keeping in mind the business of...

Vasanth Kumar
Max Fashion India

‘Traditional high-street retailers are now willing to offer franchisees to ...

Akash Khetan
Narayan Tex Fab

I find it hard to find professionals in Surat

Silke Brand-Kirsch
Schlegel und Partner

Silke Brand-Kirsch, executive partner of Schlegel und Partner, a leading...

Kevin Nelson
TissueGen

Kevin Nelson, Chief Scientific Officer, TissueGen discusses the growing...

Suresh Patel
Sidwin Fabric

Sidwin Fabric is a manufacturer and exporter of polypropylene textiles and ...

Madhu Jain
Madhu Jain

She grew up in the walled city of Old Delhi, completed her studies, and...

Bani Batra

Bani Batra’s couture wedding collection is inspired by traditional Indian...

Jay Ramrakhiani
Occasions Elegance Wear

It is believed that by early 19th century, Varanasi weavers had moved away ...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

news category


Related Categories:
April 2017

April 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search