Home / Knowledge / News / Apparel/Garments / Quaker surveys chemical management service program
Quaker surveys chemical management service program
14
May '14
Manufacturers around the world are constantly responding to the challenges of accomplishing more with fewer resources in order to remain competitive and keep current with health, safety and environmental standards. At the same time, they need a way to balance these pressures while still improving plant productivity. 
 
Chemical Management Services (CMS) is an approach where an organization engages in a long-term relationship with a service provider to manage its chemical supply chain and range of other support activities. The goal is to improve the total cost of the manufacturing process, and increase productivity for the organization.
 
Quaker Chemical Corporation, a global leader in process fluids and chemical specialties, has a proven, systematic approach that delivers benefits to every part of the business.  Quaker provides solutions through its QCMSSM Program and, as a result, saves its customers money and provides services to help manage chemicals and other aspects of the business. 
 
Quaker surveyed customers in each of our North America Steel and Automotive CMS sites. The survey was open from November 2013 through January 2014 and had over 300 participants. The survey asked customers ranging from a machine operator to the plant manager how well Quaker is doing and how it could improve. 
 
In order to stand apart from the competition, the survey was modified to include how Quaker associates perform their everyday activities in alignment with Quaker's Core Values.  Respect, Integrity and Teamwork were the top rated values reported by Quaker's customers. 
 
Quaker ties these values to its customer intimate business model, which is based on establishing relationships at multiple organizational levels. Doing so enables Quaker to be intimate with the processes and to identify ways to improve. The survey serves as one of the many tools allowing Quaker to identify opportunities for improvement to reduce total cost of ownership. 
 
"Not only does the survey provide valuable feedback of our performance, it exemplifies our customer intimate business model which differentiates us from the competition," states Michael Smolen the North America CMS Manager at Quaker Chemical. "Our strong performance in 2013 is a testament to the strength of this differentiation and to the discipline and ability of Quaker associates to execute our strategic growth initiatives. Our associates work hard, have determination and are driven to find 'right solutions' to challenges every day. Customer commitment is clearly a value that guides us to continuously improve."
 

Quaker Chemical


Must ReadView All

Uzbekistan wants joint ventures with Hungarian textile firms

Textiles | On 20th Feb 2018

Uzbekistan wants joint ventures with Hungarian textile firms

Uzbekistan has offered Hungary to create joint ventures in the two...

Vietnam’s textile & garment exports up 10.68% in 2017

Textiles | On 20th Feb 2018

Vietnam’s textile & garment exports up 10.68% in 2017

Vietnam came very close to achieving its 2017 textile and garment...

From left: Tania Polonnowita Wettimuny, MD, Hellmann Sri Lanka; Bart de Vries, Global COO Air & Sea Hellmann; Deshamanya Mahesh Amalean, Chairman, MAS Holdings; & Shirendra Lawrence, COO, MAS Holdings

Textiles | On 20th Feb 2018

Hellmann and MAS form joint venture HMSC

Hellmann Worldwide Logistics and MAS Holdings have formed Hellmann...

Interviews View All

Vidhyaa Shankar. S
A Ganapathi Chettiar

'The usage of knits is getting into the boundaries of woven fabrics'

Karan Toshniwal
Orange O Tec

Contemporary industry is paying more and more attention to the...

C Kamatchisundaram
Voltas

ITME is an occasion not only to receive new leads but also to work on...

Anupam Arya

<div>Jaipur-based Fabriclore Retailing Pvt. Ltd. is attempting to revive...

Liz Manning

<div><b>Liz Manning</b>, Business Development Manager at Catexel, has...

Rikesh Mistry

Jupiter Comtex Pvt Ltd, established in 1973, started its textile machinery ...

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Marcel Alberts
Eurofibers

Coating at a fibre level is a practice not usually seen in the...

Steve Cole
Xerium Technologies

Steve Cole of Xerium Technologies discusses the industry. Xerium is the...

Nisha Chanda
Whistling Woods International School of Fashion

<div>A lack of upgraded courses in costume designing and fashion as per...

Bani Batra

Bani Batra’s couture wedding collection is inspired by traditional Indian...

Judy Frater
Somaiya Kala Vidya

Among the many honours showered on Frater, including Fulbright and Ford...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

February 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Planning to Take the Leap towards
Sustainability?

Do you see sustainability as a route to business growth?

Yes No

Do you think the sustainability space has the needed tools and resources available for a business to lead change?

Yes No

Active Poll

Do you see sustainability as a route to business growth?

Yes
70.6%
No
12.7%
Skip
16.7%

Total Votes: 102

Do you think adopting a sustainable approach will be a profitable move for your business?

Yes No

Active Poll

Do you think the sustainability space has the needed tools and resources available for a business to lead change?

Yes
63.7%
No
29.4%
Skip
6.9%

Total Votes: 102

Do you want the world to know about your sustainability journey and your business’ environmental footprint?

Yes No

Active Poll

Do you think adopting a sustainable approach will be a profitable move for your business?

Yes
88.2%
No
8.8%
Skip
2.9%

Total Votes: 102

Thanks for your valuable feedback. Claim your free latest sustainability e-book.

Active Poll

Do you want the world to know about your sustainability journey and your business’ environmental footprint?

Yes
83.3%
No
7.8%
Skip
8.8%

Total Votes: 102


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search