Home / Knowledge / News / Apparel/Garments / Online delivery woes hit M&S Q3FY15 sales
Online delivery woes hit M&S Q3FY15 sales
Jan '15
Hit by online delivery woes in the peak Christmas season, Marks & Spencer (M&S) reported the 14th consecutive quarter of decline in the general merchandise division sales for the thirteen weeks to December 27, 2014.

M&S posted a 5.8 per cent drop in like-for-like sales in the general merchandise division, which includes clothing, while like-for-like food sales grew by just 0.1 per cent, both from a year ago periods.

In the third quarter of fiscal 2015, online sales fell 5.9 per cent as against industry growth levels of 15-20 per cent and also despite M&S saying its internet sales would return to growth by Christmas.

M&S said the peak season in December was hit by its £200 million state-of-the-art distribution centre failing to cope with demand. M&S however said sales in the week before Christmas rose 17 per cent.

However, CEO Marc Bolland claimed that M&S was meeting three of its four strategic priorities, including hiking profit margins in general merchandise, generating extra cash, improving womenswear and expanding food sales.

Marc Bolland said that the quarter had been a difficult one in general merchandise due to an unsatisfactory performance in its e-commerce distribution centre and unseasonal weather conditions.

As per the latest interim result report, M&S operates 815 stores in the UK, 347 of which sell apparel and M&S has said it will not open any new clothing stores in the UK. (AR)

Fibre2fashion News Desk - India

Must ReadView All

Textiles | On 24th Oct 2016

Indian govt plans roadshows to promote textile exports

The Indian government has planned to conduct roadshows to boost the...

Textiles | On 24th Oct 2016

TPP may hit roadblock

The 12-member Trans-Pacific Partnership (TPP) that was signed earlier ...

Textiles | On 24th Oct 2016

Baba Ramdev’s Patanjali to enter textile manufacturing

Patanjali Ayurved, an enterprise initiated by yoga guru Baba Ramdev,...

Interviews View All

Anshul Sood

‘Indian footwear market is nascent and largely a trend follower’

Vasanth Kumar
Max Fashion India

‘Traditional high-street retailers are now willing to offer franchisees to ...

Rashi Menda

Every fifth sale we make on Zapyle is a repeat purchase

Urs Stalder
Sanitized AG

Urs Stalder, CEO, Sanitized AG, talks about the increasing use of hygiene...

Iago Castro Asensio
RCfil Distribuciones S.L.

Iago Castro Asensio, International Business Manager of RCfil...

Marten Alkhagen
Swerea IVF AB

Marten Alkhagen, Senior Scientist - Nonwoven and Technical Textiles of...

Pranav Mishra

Designers Pranav Mishra and Shyma Shetty’s Huemn is known for its...

Igor Chapurin

"Now we can see the Russian trend in international fashion. And Russian...

Robert Brunner

Golfwear and menswear brand Devereux is set for greener pastures. Robert...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies

October 2016

October 2016

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.


Browse Our Archives


Advanced Search