Home / Knowledge / News / Apparel/Garments / Online delivery woes hit M&S Q3FY15 sales
Online delivery woes hit M&S Q3FY15 sales
Jan '15
Hit by online delivery woes in the peak Christmas season, Marks & Spencer (M&S) reported the 14th consecutive quarter of decline in the general merchandise division sales for the thirteen weeks to December 27, 2014.

M&S posted a 5.8 per cent drop in like-for-like sales in the general merchandise division, which includes clothing, while like-for-like food sales grew by just 0.1 per cent, both from a year ago periods.

In the third quarter of fiscal 2015, online sales fell 5.9 per cent as against industry growth levels of 15-20 per cent and also despite M&S saying its internet sales would return to growth by Christmas.

M&S said the peak season in December was hit by its £200 million state-of-the-art distribution centre failing to cope with demand. M&S however said sales in the week before Christmas rose 17 per cent.

However, CEO Marc Bolland claimed that M&S was meeting three of its four strategic priorities, including hiking profit margins in general merchandise, generating extra cash, improving womenswear and expanding food sales.

Marc Bolland said that the quarter had been a difficult one in general merchandise due to an unsatisfactory performance in its e-commerce distribution centre and unseasonal weather conditions.

As per the latest interim result report, M&S operates 815 stores in the UK, 347 of which sell apparel and M&S has said it will not open any new clothing stores in the UK. (AR)

Fibre2fashion News Desk - India

Must ReadView All

Apparel/Garments | On 28th May 2017

Over 45% US retailers to use AI in next 3 years: Report

Over 45 per cent retailers in the US plan to utilise artificial...

Neelesh Hundekari speaking at the event. Courtesy: Subir Ghosh

Textiles | On 27th May 2017

Fabric of Change initiative announces €250000 scaling fund

The Fabric of Change initiative of Ashoka and the C&A Foundation is...

Apparel/Garments | On 28th May 2017

Naked Brand, Bendon sign agreement to reorganise

Naked Brand Group, a fashion and lifestyle brand, and Bendon Limited, ...

Interviews View All

Md Hanifur Rahman
Aman Group

The level of understanding the job role and organisational requirements...

Neel Sawhney
One Friday

‘The share of kidswear segment in the online sector is still small in...

Veronique Lee

‘Sustainable fashion is trending upwards, slowly but surely, as people...

Eric Scholler

The Indian market has huge potential in technical textiles, and by far,...

Lynda Kelly
Suominen Corporation

Suominen Corporation is a manufacturer of nonwovens as roll goods for...

Mark Paterson
Technical Absorbents Ltd

Mark Paterson, R&D manager of Technical Absorbents Ltd talks about Super...

Sonam & Paras Modi

Sonam and Paras Modi's Sva Couture is synonymous with head-turning...

Ritu Kumar
Label Ritu Kumar

‘Classics will return’ "There are a lot of people wearing western clothes ...

Rupa Sood and Sharan Apparao

Nayaab, an exhibition meant to celebrate Indian weaves, is in its second...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies


news category

Related Categories:
May 2017

May 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.


Browse Our Archives


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search