India extends deadline for feedback on draft e-com rules

13 Nov '19

1 min read

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The Indian ministry of consumer affairs recently extended the deadline to submit feedback on the proposed rules for consumer protection on e-commerce platforms till December 2. The draft regulations to curb the sale of counterfeit goods, streamline returns and refunds and delineate the liabilities of sellers and online marketplaces were released in August.

This is the third such extension so far.

The Consumer Protection (e-commerce) Rules, 2019, is part of eight draft rules that the ministry wants to notify under the Consumer Protection Act, 2019.

The draft said e-commerce firms should not "directly or indirectly influence the price of the goods or services" they offer and should maintain a level playing field.

The firms are also prevented from adopting any unfair or deceptive practices that may influence consumers' decision to go for their products and services over their competitors’ and forbade them from coming out with misleading advertisements as well as misrepresenting or exaggerating the quality or the features of the goods and services they offered.

Fibre2Fashion News Desk (DS)

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