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American retailer Macy's announces changes to senior leadership team

03 Mar '21
3 min read
Pic: Macy
Pic: Macy

Macy’s has announced changes to its senior leadership team. Aligned with the company’s recently updated Polaris growth strategy, these changes aim to increase agility and efficiencies. Macy’s is one of the leading premier omni-channel fashion retailers in the US. The company comprises three retail brands; Macy’s, Bloomingdale’s, and Bluemercury.

Laura Miller has been appointed as the chief information officer, effective March 15, 2021. In this role, Miller will report directly to Jeff Gennette, chairman and chief executive officer, and will be responsible for the company’s information technology platforms and teams. Most recently, she served as chief information officer of InterContinental Hotel Group (IHG). Miller succeeds chief technology officer Naveen Krishna, who is leaving the company. Prior to IHG, Miller served as senior vice president at First Data Corporation (FDC), a highly regulated global payments processing leader that serves more than six million merchant locations, thousands of card issuers and millions of consumers. She serves on the boards of LGI Homes (LGIH), an industry-leading residential home design, construction, sales and marketing business, and of EVO Payments (EVOP), a global merchant acquirer and payment processor. Miller holds a Masters in computer systems management from the University of Maryland, according to Macy’s.

Chuck DiGiovanna, currently vice president, real estate, has been appointed to lead Macy’s real estate function, succeeding Douglas W. Sesler, who is leaving the company. DiGiovanna will report to Adrian V. Mitchell, chief financial officer, Macy’s said.

John Harper, chief operations officer, will depart the company effective August 1, 2021. Subsequently, the role of chief operations officer will be eliminated. With the elimination of the COO role, Marc Mastronardi, chief stores officer, and Dennis Mullahy, chief supply chain officer, will report to Gennette, according to Macy’s.

Marla Beck, Bluemercury’s chief executive officer and co-founder, will leave the company this summer. Macy’s has commenced a search for a new chief executive officer who, once appointed, will report to Tony Spring, chairman and chief executive officer of Bloomingdale’s, according to a Macy’s press release.

“As a digitally led omni-channel retailer, Macy’s is in the midst of an exciting transformation. We are building a diverse leadership team that includes a blend of new talent with outside perspectives along with our tenured and best developed leaders who will accelerate the progress of our Polaris growth strategy. I am confident that these changes in reporting structure will enable us to be nimbler and more efficient as we move forward in our recovery and drive top and bottom-line growth,” Gennette said in a statement.

“I am thrilled to welcome Miller to Macy’s as chief information officer. Her deep experience implementing technology-enabled strategies will play an important role in advancing our work to improve the full omni shopping experience and modernise our platforms,” Gennette added.

Fibre2Fashion News Desk (GK)

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