Walmart plans to meet customer needs in holiday season

24 Sep '20

1 min read

Pic: Walmart

After closely watching changing customer shopping behaviours and speaking with US customers over the past six months, Walmart recently announced its plans to address three key shopping trends expected during the forthcoming holiday season: an increase in online shopping, evolving wish lists and the need for a fast, easy and safe shopping experience.

The plans include seasonal hiring to meet increased online shopping, offering unexpected gifts now for early shopping and contactless pick-up and delivery services.

Walmart will hire more than 20,000 seasonal associates in its e-commerce fulfillment centres across the United States. It will raise the availability of unexpected holiday gifts that reflect lifestyles in the new normal, including athleisure, loungewear and sleepwear for the family, outdoor grills, bicycles and exercise equipment and outdoor sporting equipment, the company said in a press release.

And, for customers wanting the best savings of the season earlier than ever, Walmart is promising an all-new Black Friday experience.

Walmart stores, supercenters and neighborhood markets will continue to be closed to customers overnight to give staff extra time to clean and sanitise stores and stock shelves.

Fibre2Fashion News Desk (DS)

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