Manhattan platform to modernise 3 Suisses multi-channel opts

13 Oct '07

4 min read

3 Suisses France consequently decided to adopt a third party solution that could both manage its supply chain operation and support its overall business objectives.

Amongst a range of criteria, the new solution had to demonstrate a high level of configurability to address several specific requirements of 3 Suisses France's fulfilment operation, including the way it prepared orders and the manner in which it managed its packing process.

The promise of being able to implement in a very short time frame from appointment was also a critical factor in 3 Suisses France's selection of Manhattan Associates.

"Manhattan Associates' supply chain platform is a highly configurable solution and so they could deliver exactly what we were looking for," comments Jean-Luc Vandenbussche, logistics manager at 3 Suisses France.

"We were also swayed by the level of expertise, experience and professionalism demonstrated by the Manhattan Associates team during the selection process. We felt that the Manhattan Associates' solution, approach, and staff, combined with the project management expertise of our own IT services subsidiary, would give us an extremely high level of confidence in delivering a successful project that would help us achieve our over-riding objective of enhancing our customers' service experience."

"We're delighted that 3 Suisses France has selected our supply chain platform," said Henri Seroux, managing director of Manhattan Associates in France.

"3 Suisses France is already a well known brand in France and is gaining popularity quickly in international markets. This is due in large part to the quality of its products but also to the service levels its customers experience when they buy. We will clearly have a part to play in the future service experience of 3 Suisses France's customers and are confident that our solutions will provide the company with a sustainable competitive edge."

3 Suisses France is part of the 3 Suisses International (3SI) Group. The 3SI Group strategy is focused on its core business and its expertise in multichannel distance selling via the Internet, telephone and catalogues.

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