The centre will ensure end to end facilitation and support for smooth delivery of products and services from the technical partners to MSMEs across the country. It will also offer market expansion opportunities to technological service providers and help them gain insights for product development and diversification. Road shows will be conducted across India to take technology solutions to various tier I and tier II cities.
Companies which offer technology solutions with potential for boosting the growth of the MSME sector can be a partner for the CII-TFC. This platform will facilitate interaction between technical service providers and their potential customers through webinars, seminars and B2B meetings. A grievance redressal mechanism will also be built into the system for handling pre- and post-delivery queries.
The launch of the CII-TFC is a result of the overwhelming response received by CII Finance Facilitation Centre (CII-FFC), introduced in 2014. The MSME sector is a top priority for CII and it is taking a host of measures to promote the former’s competitiveness, and CII-TFC is one of them. (KD)
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