“We’re able to directly listen to our customers every day to better understand how, when and where they want to shop,” explained Shelly Ibach, president and CEO, Sleep Number. “That means we are able to meaningfully connect with our customers, meet their individual sleep needs with proprietary products, and build the foundation for a lifelong relationship.”
When customers visit one of the 400 Sleep Number stores across the country, they encounter a multi-sensory experience that goes far beyond the one-size-fits-all approach of other mattress retailers. Customers are guided by their Sleep Professional through interactive experiences that showcase the technological innovation of Sleep Number’s benefit-driven products. The result is a complete and individualized sleep experience that helps customers fully understand their sleep needs and allows customers to achieve their very best sleep.
Specifically, customers experience:
New Store Openings, Relocations, Expansions and Remodels
During the third quarter, the company opened 13 new stores, relocated two stores and expanded and remodeled five stores, including:
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