News Flash

Nuance & Shoppers' Stop to operate retail at Hyderabad airport

04 Apr '07

3 min read

Roberto Graziani, President & CEO, The Nuance Group, declares: “We are highly pleased to have been awarded this seven-year contract to operate at Hyderabad International Airport, which is an important foothold on the Indian sub-continent. India is one of our key markets for future expansion, and with our partner Shoppers' Stop Ltd. and two high-profile contracts won we are ideally set to benefit from the extraordinary growth potential this market offers.”

Carlo Bernasconi, Executive Vice President Business Development & Strategic Marketing, The Nuance Group, adds: “Winning this significant contract proves that The Nuance Group, in cooperation with Shoppers' Stop, is ideally equipped to partner modern Indian airports for their retail approach. Again, our holistic approach to airport retailing has been instrumental in creating a truly outstanding retail offer for our winning tender, and we look forward to seeing the results when the terminal opens next March.”

“I would like to thank all of those involved in the project, both from the Nuance and the Shoppers' Stop side, for their untiring effort in bringing about this fantastic success and from GMR Hyderabad International Airport Limited whose team believes in true partnership between airport owner and commercial operator.”

B S Nagesh, Managing Director, Shoppers' Stop Ltd., explains: “Hyderabad airport awarding the tender to us shows the confidence the airports have in the capability of the joint venture between Nuance and Shoppers' Stop. We believe our customer centric approach towards retailing will bring in the best of modern retail at Hyderabad airport creating a unique shopping experience for the Indian as well as the international traveller.”

Speaking on the occasion, Mr. T Srinagesh, Chief Operating Officer, GHIAL, stated: “We are happy to collaborate with a reputed name like the Nuance-Shoppers Stop consortium. Duty free being a key component of passengers' experience in the airport, this collaboration will be a key step in the endeavor of GHIAL to establish our airport to international standards.”

The Nuance Group

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