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Trade facility centre, Hindi site to boost Alibaba
Feb '16
Global e-commerce giant Alibaba.com has unveiled its first physical trade facility centre in India at Jaipur and a Hindi portal, aimed at connecting small and medium businesses with global buyers.

In a statement, Timothy Leung, Alibaba.com's Head of Global Business Development said, "We are excited about working with our Indian partners to provide comprehensive and dedicated trading solutions for local Indian sellers to explore more cross-border trading opportunities. Our ongoing efforts in India also showcase our long-term commitment to the market."

By providing information and services in Hindi, the site will enable Indian traders, especially those from small cities and rural areas, to easily connect with merchants worldwide, Leung said.

According to the statement, Alibaba.com will make Trade Assurance Programme available on the portal, providing a full set of protections for buyers in global trading.

The e-commerce major will refund Indian merchants for the supplier if the supplier does not meet the shipping time or the quality of products fails to meet contract requirements.

Alibaba group's B2B arm has said it aims to more than double its user base of 4.5 million in India over the next few years by taking on board over five million businesses on its wholesale trading platform.

The company will also offer a collateral-free SME finance support programme.

Jeena and Capital Float will provide the logistics and credit services, respectively, offering financing support to Indian SMEs in cross-border trading based on their historical trade information and credit profile, the statement said.

Alibaba.com plans to open more such centres providing physical and online trade facilitation services in key cities and SME education centres in selected industry hubs. (SH)

Fibre2Fashion News Desk – India

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