Home / Knowledge / News / Information Technology / Cath Kidston uses Futura retail system in Japanese stores
Cath Kidston uses Futura retail system in Japanese stores
27
Nov '15
Fashion brand, Cath Kidston has deployed the multi-lingual global EPOS and retail management solution across 27 stores in Japan and consolidated its Japanese retail network utilising the solution.

Futura4POS was selected because it provides an advanced real-time, multi-lingual, hardware independent retail environment, with the ability to roll out and update from Cath Kidston offices in the UK, in turn limiting the requirement for significant in-country overheads.

Working with Futura Retail Solutions, the UK management team developed a complete in store retail model with a Japanese front end, including a fully translated product catalogue, integration with new third-party warehousing and logistics, CRM and Loyalty Rewards, all prior to the transition date.

The Japanese system links back to Cath Kidston's Futura-based head office systems in the UK for daily retail management tasks including allocations and merchandising, all live in real time. Updates from the UK flow down to each store with a Japanese front end. With limited training opportunities prior to the 'go live' date, the team could also run daily update releases, based on feedback in store and cultural requirements, to accommodate any issues that cropped up as staff familiarised themselves with the new system, according to a press release.

Cath Kidston will also operate a real time loyalty reward system, mastered in Futura. To accommodate nuances in the Japanese language, which uses multiple character sets, and the potential difficulties of inputting customer details at the till, the system integrates with a third party web application which allows customers to pick up their loyalty card in store and then go online to complete their details. Development work is completed and system will go live shortly.

Designed for lifestyle and fashion brands expanding across different time zones and languages, there are a number of factors that make Futura4POS a good fit for Cath Kidston. These include: a single customer record, mastered in Futura; ease of use from point of view of operational performance and the end user at the till; a global solution with a real time architecture; full visibility of sales reporting in local time; language support for 2-byte character sets; and flexibility to integrate easily with other 3rd party systems using standard APIs. (GK)

Fibre2fashion News Desk - India

Must ReadView All

President Donald Trump; Courtesy: White House

Textiles | On 23rd Jan 2017

US textile industry eager to work with President Trump

The US textile industry is eager to work with President Donald Trump...

Textiles | On 23rd Jan 2017

LyondellBasel expands Texas plant ethylene capacity

US based producer of petrochemicals and speciality chemicals...

Textiles | On 23rd Jan 2017

China’s cotton imports down 39% in 2016

China’s total cotton imports declined by 39.1 per cent to ...tons in...

Interviews View All

Krishnanand Tripathi
Textrade International Ltd

We believe in vocational education for entry-level employees, offering...

Sanjay Desai & Ashish Mulani
True Colors

Digital textile printing will be the technology of the future

Sunil Rathore
Lacoste India

‘New vendor is welcome if he offers cost, quality and timely delivery’

Paolo Ocleppo
Sandvik Hyperion

Paolo Ocleppo, Rotary Cutting Segment manager, Sandvik Hyperion discusses...

Mohammad Hassan
Biax Fiberfilm

About one in every 20 patients picks up an infection while hospitalised....

Silke Brand-Kirsch
Schlegel und Partner

Silke Brand-Kirsch, executive partner of Schlegel und Partner, a leading...

Rupa Sood and Sharan Apparao
Nayaab

Nayaab, an exhibition meant to celebrate Indian weaves, is in its second...

Sonam & Paras Modi
SVA

Sonam and Paras Modi's Sva Couture is synonymous with head-turning...

Pranav Mishra
Huemn

Designers Pranav Mishra and Shyma Shetty’s Huemn is known for its...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH
January 2017

January 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


eNEWS
Insights
Subscribe today and get the latest News update in your mail box.
Advanced Search