Casual Male picks Varicent Business Edition
Varicent Software Incorporated, a pioneer and global leader in incentive compensation management and sales performance management (SPM) solutions, announced that Casual Male Retail Group, Inc. (CMRG), the premier retailer of apparel for the men's big and tall market, has chosen Varicent Business Edition to implement incentive-based commission plans for 1,800 global payees. This represents a dynamic shift from the company's longstanding and predominantly hourly wage model.
With retail operations in the United States and the UK, Casual Male's migration from a straight hourly wage model to an hourly plus commission incentive-based program was in support of its cultural shift to a predominantly service oriented business focused on delivering a well-defined customer experience to each and every one of its customers.
“With Varicent's data model and application capabilities to clearly, and accurately, communicate the results of our sales associates' efforts, Casual Male can better focus its sales organization toward achieving a higher level of customer service”, said Dennis Hernreich, COO and CFO of Casual Male.
Varicent was chosen because:
• Compensation data from multiple source systems is centralized which ensures timely and accurate reporting.
• Issues around returns and store chargebacks can be seamlessly accommodated.
• The system can be administered with minimal IT involvement.
• Data feeds to payroll and ERP system are automated.
• Unique geographic challenges and the varied needs of Casual Male's retail models can be efficiently addressed.
• It facilitates improved compliance with minimum wage regulations and state laws.
• The Varicent team was steadfast in their commitment to support Casual Male's unique and complex environment.
"The retail industry is going through a lot of fundamental changes as it relates to store operations and motivating sales associates. We are pleased to add Casual Male to our rapidly growing list of retailers who are turning to Varicent to help drive change throughout their organization” said Mike Meisenheimer, Director of Industry Solutions, Varicent. "We look forward to working with Casual Male's team as they continue to drive improvements in their compensation management processes.”
Casual Male Retail Group Inc., the largest specialty retailer of big and tall men's apparel, with operations throughout the U.S., Canada and Europe, operates 434 Casual Male XL retail and outlet stores, 8 Destination XL stores, 14 Rochester Clothing stores, and direct–to-consumer businesses which include several catalogs and e-commerce sites. The company is headquartered in Canton, Massachusetts.
Varicent Software Incorporated, a global pioneer in Incentive Compensation and Sales Performance Management, delivers innovative, industry-leading solutions for finance, sales, human resources and IT departments in high-performing companies across industries. Varicent solutions streamline administrative processes, maximize efficiencies and drive improved sales performance.