In addition, Helly Hansen operates 39 retail outlets in Europe and North America. The company is headquartered in Oslo, Norway, and its 350 full-time employees collaborate across offices in Norway, Germany, the Netherlands, the United Kingdom, China, Canada and the United States.
As the retail industry evolves, the need to stay up to date and maintain a competitive edge is a matter of brand survival. Before Helly Hansen moved to Office 365, email, conferencing and phone systems were separate silos, and these systems were outdated and unreliable.
Employees consistently felt the pain when trying to make conference and video calls, share large files, or communicate with an increasing workforce spread across countries and time zones. To stay at the top of its game, Helly Hansen knew it needed to help its teams work together and connect with one another at a moment's notice.
"There was no instant messaging and no simple conferencing solutions. Several of our stores weren't able to receive local phone service and depended on mobile phones for communications," said Sandy Abrahams, IT director, Helly Hansen. "We weren't connected to one another allowing us to make timely decisions and move our business forward."
Almost immediately, Helly Hansen started seeing results. Employees were enjoying fast and familiar email, with enough storage so they no longer had to spend time managing the size of their mailboxes. Employees were able to share information easily with SharePoint Online team sites or Lync Online instant messaging and videoconferencing.
The added flexibility provided by the Office 365 solutions now allows employees in Oslo to compare design samples with Hong Kong, and retail stores can provide headquarters feedback on visual displays via videoconference.
"For the IT team, which is spread over five countries, being able to have all of our meetings online has been an amazing transformation," Abrahams said. "Now that we can see each other and share our desktops, we can lead more productive meetings and benefit from closer relationships."
Now all managers are using Lync to help reduce their travel schedules and budgets. Helly Hansen expects travel costs will be reduced by 10 to 15 percent in 2013. With Office 365, Helly Hansen expects to cut costs while providing a connected experience that shifts the way employees think about connecting with one another.
Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Textiles | On 23rd Jan 2017
Spanish textile and clothing trade fair Momad Metrópolis will be held ...
Apparel/Garments | On 23rd Jan 2017
Amazon, the world biggest online retailer is opening its ninth...
Textiles | On 20th Jan 2017
The Tiruppur Exporters’ Association (TEA) has requested the Central...
‘The share of kidswear segment in the online sector is still small in...
Dolphin Jingwei Machines
Taxation policies need to be made simpler
'In export markets, the trend in terms of embroidery, is towards matte...
Voith Paper GmbH & Co. KG
The glass mat industry is growing by five to eight per cent annually. Kai...
Schlegel und Partner
Silke Brand-Kirsch, executive partner of Schlegel und Partner, a leading...
InvestKonsult Sweden AB
Investkonsult Sweden AB has been buying and selling second-hand textile...
Silvia Venturini Fendi
"Yes, my confidence and positive attitude are my strengths and should be...
Rupa Sood and Sharan Apparao
Nayaab, an exhibition meant to celebrate Indian weaves, is in its second...
Golfwear and menswear brand Devereux is set for greener pastures. Robert...
Information Technology | On 18th Jan 2017