Observes Marc: “The amount of reports LOIS can produce is impressive, all very customer-focused, fully automated and a class above what we had before. We’re now going to be able to analyse our customers and measure the performance of individual stock lines. We hope the new system will make us a more profitable business, more streamlined and efficient.”
Marc Maubec is impressed too by his ability to access data from each machine in each shop. “Wherever we are, we can see deliveries received, check on orders or access customer data.” He also likes the fact that with LOIS there is no separate back office.
Any member of staff with the right authority can perform head office functions such as stocktaking from any till at any time. Adds Steve Waller: “Stocktaking can be performed whilst the shop is open, including uploading a new stock file which overwrites existing stock and produces discrepancy report there and then. Holeshot and HS2 are going to find that very powerful.”
Work has already started on Holeshot and HS2’s new online store, which it is due to go live in the autumn. That’s when the synergy between the web site and the till system will come into play.
Holeshot