Under the terms of the agreement, CyberM will provide sales, services and support to assist local retailers and meet the globalization requirements of multinational retailers looking to expand into APAC.
CyberM has already demonstrated its proven expertise as an Epicor partner in the Asia Pacific market. The company is certified to resell and provide services and support for the next-generation Epicor enterprise resource planning (ERP) platform.
Founded in the early 1990s, the company has served over 300 retailers in Asia including Amway, Kodak, SaSa and other listed Hong Kong companies, with implementation and support services covering countries in various time zones and local languages including: China, Hong Kong, Taiwan, Macau, Singapore, Malaysia, and the UAE.
The newly announced partnership is the latest development in a multi-year strategic plan to grow Epicor retail technology market share and expand its global footprint in APAC, Latin America and Europe, Middle East and Africa (EMEA).
Asia is now the world's biggest retail market, with regional retail sales rising to $3.8 trillion in 2011, or 41% of the global share, from $3.2 trillion in 2006, or 31%, according to Canadean, a market research firm.
In China, sales of clothing and apparel are projected to exceed 800 billion yuan, or about $130 billion, by 2015, nearly doubling from 460 billion yuan in 2011, according to Boston Consulting Group. The firm estimates that China will account for 30% of the global fashion market's growth in the next five years.
To service the exploding growth in the Asia Pacific retail market, Epicor has been readying its end-toend retail technology suite for deployment in the region.
In addition to double-byte character set support in the product suite, the company created a new international business team dedicated to deployment of Epicor Retail solutions in new geographies, and hired in-region retail channel managers to assist in facilitating partner relationships; the first of which will focus on furthering the CyberM relationship and forging additional key relationships with Asian Pacific retailers.
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