Home / Knowledge / News / Information Technology / Starmount mobile solution helps Perry Ellis hike revenues
Starmount mobile solution helps Perry Ellis hike revenues
17
Apr '14
Starmount announced that Perry Ellis International completed the initial rollout of Starmount’s mobile selling and customer engagement solutions in time for the busy 2013 holiday shopping season, with impressive adoption rates and an increase in the average transaction amounts for sales conducted with mobile devices.

“Starmount is delighted that Perry Ellis is receiving such strong return on investment from our solutions, and we look forward to helping them continue to deploy new functionality”

Perry Ellis completed the deployment of Starmount Engage and Starmount Connect to approximately 60 stores with an initial focus on line busting, engaging customers throughout the store, and completing transactions on mobile devices. The retailer measured significant benefits during the holiday shopping season, including:

High user adoption during peak shopping times. The top Perry Ellis stores conducted up to 16.4% of all transactions on mobile devices, enabling sales associates to deliver the high level of customer service for which Perry Ellis is renowned.

Larger transaction sizes. Perry Ellis significantly increased transaction sizes with mobile devices during the holiday season. “Over the 2013 holiday season, our stores experienced an average transaction amount that was 14% higher when using Starmount Engage, compared to traditional POS registers,” said Luis Paez, CIO of Perry Ellis International.

Perry Ellis is currently adding more Starmount capabilities to its mobile selling solutions, including the ability for sales associates to access detailed product information. Starmount will also be providing loyalty integration that will allow associates to retrieve customer profiles on their mobile devices, enroll new customers in the loyalty program and update customer contact information.

“We view mobile as a key component of the Perry Ellis in-store experience, and it increases our ability to deliver personalized, exceptional customer service that is synonymous with the Perry Ellis brand. The feedback from sales associates and customers alike has been very positive,” added Paez.

“Starmount is delighted that Perry Ellis is receiving such strong return on investment from our solutions, and we look forward to helping them continue to deploy new functionality,” said Marty Whitmore, Vice President, Professional Services, Starmount.

Starmount software solutions bring the richness of the Web and the power of mobile into the store, where retailers can create more personalized, relevant and dynamic interactions with customers. From mobile selling and cross-channel engagement platforms to digital signage, our retail solutions transform the store environment into a more connected, engaging shopping experience. 

Starmount


Must ReadView All

Courtesy: Fancycrave.com from Pexels

Apparel/Garments | On 22nd Jun 2018

EU's retaliatory duty on US apparel takes effect

As part of the three-pronged response outlined by the European...

NCC applauds House passage of farm legislation

Textiles | On 22nd Jun 2018

NCC applauds House passage of farm legislation

The National Cotton Council (NCC) of the US has welcomed the passage...

Courtesy: Roman Pohorecki from Pexels

Apparel/Garments | On 22nd Jun 2018

UK launches inquiry on sustainability of fashion industry

The Environmental Audit Committee of the UK Parliament has launched...

Interviews View All

Manuj Terapanthi
Texaura

Transparent supply chain and fair trade will boost sustainable market

Shiladitya K Joshi
Truetzschler India Private Limited

India ITME provides a platform to interact with our stakeholders

Abhishek Samdaria
Reflete

GST will certainly reduce a lot of paperwork in future

Tom Adeyoola

Describing itself as the best body shape and garment fit company in the...

Sandip Bhojani, Manthan Patel

Krypthm Tradelink LLP is a Surat-based manufacturer of westernwear....

Kamal Kulshreshth

Colorjet is among the fastest-growing wide format digital inkjet print...

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Mark Paterson
Technical Absorbents Ltd

Mark Paterson, R&D manager of Technical Absorbents Ltd talks about Super...

Johan Berlin
InvestKonsult Sweden AB

Investkonsult Sweden AB has been buying and selling second-hand textile...

Jay Ramrakhiani
Occasions Elegance Wear

It is believed that by early 19th century, Varanasi weavers had moved away ...

Anisha Chaudhari
Threads & Shirts

Threads & Shirts is a freshly-tailored concept providing men/women a...

Yash P. Kotak
Bombay Hemp Company

One of the directors of Bombay Hemp Company, Yash P. Kotak, speaks to...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


June 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Advanced Search