Home / Knowledge / News / Information Technology / Convergys appoints Mike Betzer as SVP, RTM
Convergys appoints Mike Betzer as SVP, RTM
05
Jun '08
Convergys Corporation, a global leader in relationship management, announces the appointment of Mike Betzer as Senior Vice President (SVP), Relationship Technology Management (RTM). He will report to Dave Dougherty, president and CEO of Convergys.

In this leadership role, Betzer will be responsible for the overall success and continued growth of RTM. He will oversee the creation of strategic business plans, delivery of solutions and services to Convergys clients, implementation of existing technologies into solutions for new industries and markets, and the development of new Convergys relationship management solutions such as Convergys' recently announced Multichannel Automation Solutions portfolio.

According to Betzer, this portfolio effectively combines consulting services, best-of-breed technologies, professional services, and flexible delivery models across live agent and self-service, and exemplifies Convergys' unique ability to bring together a comprehensive set of solutions and services to solve key business challenges for our clients.

Betzer brings more than 20 years experience in the RTM space having most recently held the Vice President, Customer Relationship Management Strategy role at Oracle. Betzer had overall responsibility for Customer Relationship Management product strategy for Siebel when it was acquired by Oracle, and for Oracle E-Business Suite, PeopleSoft Enterprise, and Oracle Fusion product lines.

Prior to this role, Betzer served as vice president of product management with overall responsibility for contact centers, service, field service, help desk, knowledge management, mobile, wireless, handheld devices, computer telephony integration (CTI) and software as a service (Saas) products for Siebel and the Oracle E-Business Suite product families.


Must ReadView All

Textiles | On 23rd Jun 2017

Ralph Lauren ex-president Tiger of Sweden's new CEO

Hans-Christian Meyer, former president of Ralph Lauren Corporation,...

Apparel/Garments | On 23rd Jun 2017

Uware Brands into licensing agreement with Polaroid

Uware Brands has entered into a licensing agreement with Polaroid for ...

Textiles | On 23rd Jun 2017

Casper raises total funding of $240 million

Casper, the global sleep company launched three years ago has...

Interviews View All

Poojaa Kumar Deepak
Zeven

Zeven's performance sports apparel is designed for the Indian body type,...

Darshan Mehta
Infinium Polychem

We are spending double digit figures on R&D

Sunil Kumar Sharma
Loknayak JPNSSSG Ltd

'The blend of cotton–linen yarn has high demand in the domestic and...

Silke Brand-Kirsch
Schlegel und Partner

Silke Brand-Kirsch, executive partner of Schlegel und Partner, a leading...

Urs Stalder
Sanitized AG

Urs Stalder, CEO, Sanitized AG, talks about the increasing use of hygiene...

Kevin Nelson
TissueGen

Kevin Nelson, Chief Scientific Officer, TissueGen discusses the growing...

Pranav Mishra
Huemn

Designers Pranav Mishra and Shyma Shetty’s Huemn is known for its...

Madhu Jain
Madhu Jain

She grew up in the walled city of Old Delhi, completed her studies, and...

Karan Arora
Karan Arora

Bridal couture created with rich Indian heritage, exquisite craftsmanship...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

news category


Related Categories:
June 2017

June 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search