Home / Knowledge / News / Information Technology / Symantec helps drive operational efficiencies with Workflow 7.0 & ServiceDesk
Symantec helps drive operational efficiencies with Workflow 7.0 & ServiceDesk
18
Aug '09
Symantec Corp announced Symantec Workflow 7.0 and Symantec ServiceDesk 7.0 to help businesses maximize efficiencies and achieve significant cost savings by connecting people, processes and information. Workflow 7.0 helps customers enforce policies, automate repetitive tasks and accelerate the delivery of IT and business processes. ServiceDesk 7.0 will offer customers a new process driven and powerful ITIL-based incident, problem, change, release and knowledge management tool that improves availability and service levels.

Both Workflow 7.0 and ServiceDesk 7.0 are uniquely driven by a drag-and-drop visual designer approach, allowing businesses to develop comprehensive, automated processes without requiring a fundamental knowledge of the coding behind the applications. Due to their flexible approach, these products can integrate directly into an existing environment without requiring integration services or deep technical knowledge that is usually necessary when combining diverse technologies.

Both products are built on the Symantec Management Platform, providing improved manageability and extensible integration across Symantec's product portfolio, allowing companies to integrate security, data loss prevention, systems management, and backup and recovery. In addition, the flexible nature of the platform allows integration into third-party solutions as well.

“Organizations today are looking for ways to improve efficiencies, increase compliance, and reduce costs while leveraging existing systems and resources and building out their IT organization as needed,” said Francis deSouza, senior vice president, Enterprise Security Group, Symantec. “Both Workflow 7.0 and ServiceDesk 7.0 provide immediate customer benefits through process automation to shorten timelines and maneuver through organizational structure while maintaining accountability and ensuring compliance.”

The ability to manage processes effectively continues to be a constant fixture in the minds of IT executives. In a January 2009 Gartner study titled, Meeting the Challenge: The 2009 CIO Agenda, more than 1,500 CIOs were asked where they thought the enterprise should focus its attention and resources in an uncertain economy for improving current operations and performance. According to the report, improving business process was the No. 1 response and has been for the past four years.

Symantec Workflow 7.0
Workflow 7.0 now makes it easier to deliver comprehensive IT and business process automation with increased support for business systems, advanced reporting, increased performance and an expanded end-user portal. Workflow can be used to automate common IT processes such as new employee provisioning, self-help service catalogs, new hardware and software requests, password reset and many more. The new version improves manageability by providing customers with a visual, self-documenting workflow designer, helping customers rapidly deliver processes by simply dragging and dropping predefined components to create a flow diagram.

Must ReadView All

Courtesy: UPM Raflatac

Apparel/Garments | On 17th Jan 2017

New residue free textile label adhesive from UPM Raflatac

Producer of self adhesive label materials UPM Raflatac, has...

Courtesy: Authentic Brands Group

Apparel/Garments | On 17th Jan 2017

Teen retailer Aéropostale reopens 500 stores in US

Teen apparel retailer Aéropostale has reopened 500 stores in the US,...

Courtesy: Centric Software

Information Technology | On 17th Jan 2017

Centric releases version 6.0 of PLM solution

Centric Software, the leading PLM solution for fashion, retail,...

Interviews View All

Ajay Ghariwala
Luthra Group

We are ready to adopt or follow every opportunity

Sunil Kumar Sharma
Loknayak JPNSSSG Ltd

'The blend of cotton–linen yarn has high demand in the domestic and...

Marazban F Velati
Sutlej Textiles & Industries limited

No training can be effective till the candidate believes in it.

Kerem Durdag
Biovation II LLC

Kerem Durdag, CEO, Biovation II LLC, provides an insight into future...

Johan Berlin
InvestKonsult Sweden AB

Investkonsult Sweden AB has been buying and selling second-hand textile...

Lynda Kelly
Suominen Corporation

Suominen Corporation is a manufacturer of nonwovens as roll goods for...

Bani Batra

Bani Batra’s couture wedding collection is inspired by traditional Indian...

Jay Ramrakhiani
Occasions Elegance Wear

It is believed that by early 19th century, Varanasi weavers had moved away ...

Wendell Rodricks
Wendell Rodricks

"We should not compare India and the West. There are things we do that...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH
January 2017

January 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


eNEWS
Insights
Subscribe today and get the latest News update in your mail box.
Advanced Search