Home / Knowledge / News / Information Technology / Harry Rosen appreciates Sage SalesLogix CRM
Harry Rosen appreciates Sage SalesLogix CRM
30
May '11
Sage North America announced Harry Rosen Inc, a Canadian retail chain of 16 high-end men's clothing stores, has captured 40 percent market share with a customer-focused sales strategy that has included Sage SalesLogix and Sage SalesLogix Mobile since 2003.

Harry Rosen Inc. has 700 employees accessing a customized Sage SalesLogix CRM system via the web and mobile devices to track clients' clothing preferences and make accurate purchase and service recommendations. Videos regarding Harry Rosen Inc.'s Sage SalesLogix use and a Q&A with CIO Steve Jackson are now available.

"My father originally maintained note cards containing his clients' clothing preferences," explained Larry Rosen, Chairman and CEO of Harry Rosen Inc. "His detailed and honest approach to analyzing data, understanding customers' needs and advising them in a positive manner to earn their trust continues to guide how we do business today. We've taken his vision into a modern age with the aid of Sage SalesLogix, while maintaining his customer experience standards."

Most Advanced CRM System in Retail Today, Says Harry Rosen CIO

Harry Rosen sales associates share data between 16 Harry Rosen stores and segment the chain's customers by purchase preferences including how often each shops, average purchase price and brands most often purchased to provide the recommendations most likely to assist customers and increase sales.

"Sage SalesLogix lets us service our clients to the fullest extent. Our point of sale, merchandising and e-commerce systems are all integrated with Sage SalesLogix, so we can really pinpoint and respond to customer needs," added Jackson.

Associates also use Sage SalesLogix to schedule tasks such as suit tailoring and customer satisfaction follow-up calls, as well as for sending service and order pick-up reminders.

"We see a lifelong relationship with Sage SalesLogix," Jackson continued. "We are able to give our sales associates a tool they cannot get at any other retailer and our clients an experience they keep coming back for. Hands down we have the most advanced CRM system in retail today."

Harry Rosen Inc., Canada's premier men's wear retailer, was founded in 1954 by the man whose name the chain still bears. Harry Rosen Inc. has grown from a single 500-square-foot store in Toronto to become a powerhouse in Canadian retailing with 16 stores across the country, accounting for 40 percent of the Canadian market in high-end men's wear.

Sage North America


Must ReadView All

Apparel/Garments | On 21st Sep 2017

UK fashion exports £10.7 bn in 2016; highest till now

Exports of British fashion goods rose to £10.7 billion in 2016, the...

Apparel/Garments | On 21st Sep 2017

BFC announces partnership with Chinese firm JD.com

The British Fashion Council (BFC) has forged a new partnership...

Textiles | On 21st Sep 2017

Indonesia’s textile exports may reach $15 billion by 2019

Indonesia’s textile-related exports are projected to reach $15...

Interviews View All

Amit Jain
Shingora Textiles Ltd

‘In terms of fabric, the fastest growing category for us is a blend of...

Yash Agarwal
Hitansh Online

Every market region has its own culture and trends

Headhonchos
Indian textile value chain

'One nation, one tax' is a great concept

Kevin Nelson
TissueGen

Kevin Nelson, Chief Scientific Officer, TissueGen discusses the growing...

Paolo Ocleppo
Sandvik Hyperion

Paolo Ocleppo, Rotary Cutting Segment manager, Sandvik Hyperion discusses...

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Wendell Rodricks
Wendell Rodricks

"We should not compare India and the West. There are things we do that...

Sonam & Paras Modi
SVA

Sonam and Paras Modi's Sva Couture is synonymous with head-turning...

Divvya and Nidhhi Gambhir
Walnut

<b>Divvya and Nidhhi Gambhir</b> started their career with the launch of...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

September 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Planning to Take the Leap towards
Sustainability?

Do you see sustainability as a route to business growth?

Yes No

Do you think the sustainability space has the needed tools and resources available for a business to lead change?

Yes No

Active Poll

Do you see sustainability as a route to business growth?

Yes
74.5%
No
12.8%
Skip
12.8%

Total Votes: 47

Do you think adopting a sustainable approach will be a profitable move for your business?

Yes No

Active Poll

Do you think the sustainability space has the needed tools and resources available for a business to lead change?

Yes
61.7%
No
25.5%
Skip
12.8%

Total Votes: 47

Do you want the world to know about your sustainability journey and your business’ environmental footprint?

Yes No

Active Poll

Do you think adopting a sustainable approach will be a profitable move for your business?

Yes
87.2%
No
6.4%
Skip
6.4%

Total Votes: 47

Thanks for your valuable feedback. Claim your free latest sustainability e-book.

Active Poll

Do you want the world to know about your sustainability journey and your business’ environmental footprint?

Yes
70.2%
No
10.6%
Skip
19.1%

Total Votes: 47


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search