Quality in technical education system is pertinent to provide high quality human resources and excellence in emerging technologies. In the scenario of phasing out of the quota regime, globalization phenomenon has affected textile education as well. Existing course curriculum is not enough to meet the challenge of competitive world market. Hence there is a need to improve the quality of various facets of textile education. Success in increasing consistency of a product or enhancing service quality centers around an effective Quality Management System. In general, the ISO 9001:2000 serves this purpose and its successful implementation brings about the desired dynamism and continual improvement in textile education system. Since quality in textile education can be improved on a continuous basis, the importance and fundamental principles of TQM is also relevant to facilitate the quality of service. Involvement of direct customers (students), indirect customers (parents), and ultimate customers (employers) in the teaching-learning process in textile education is a multifaceted approach. Integration of all functions, processes and personnel enhances the quality of service and it excels in all dimensions. The challenging environment in 21st century demands that textile education should be meaningful and responsive to develop a mechanism to produce dynamic and technically competitive human resource in order to meet the challenges of the global world. Right and effective strategies needs to be adopted for affecting quality improvements in textile education thereby making it relevant and useful not only for the sustained growth and development of the textile institutes but also in serving the societies in a progressive way.


1. Introduction


In todays international marketplace the challenges involved with sustaining a competitive sector like textile are greater than any other consumer products. Increasing pressures due to globalization, including Chinas entry into the World Trade Organization, the US Trade and Development Act and the federal governments Least Developed Countries initiative, are all of major concern to textile industry in India to face unprecedented challenges from across the globe. The Indian textile education system has to take a lead and respond to these challenges in an effective manner to produce highly competitive human resource by taking strategic steps to improve the quality of education. Most comprehensive and up-to-date modules on all the manufacturing processes, from fiber and yarn manufacturing to fabric formation, wet processing and allied finishing, eco-friendly processes and even apparel manufacturing have to be developed and included in the course curriculum in the universities and educational institution with state-of-the-art learning facilities. Courses are to be more practical, need based and research oriented. A process management approach for continual improvement of performance can only be achieved through disciplined design and proper execution of institutions end to end activities. The organizations who deliver textile education to the students are necessary to be managed in such a way that persons work in teams not individuals, compensations will be linked to results, not activities and seniority, and senior people become coaches not superiors. There is also the necessity that culture of the institute caters to accountability and collective responsibility. ISO 9001:2000 series of standards provide an appropriate base for establishing such Quality Management System. Once a quality management system is in place, that ascertains the quality of processes involved in the delivery of education for providing quality output, it has to be continuously improved upon. Thus, teaching-learning process has to be monitored under basic fundamentals of TQM i.e. customer focus, process improvement and total involvement. By providing quality education in textile, as perceived by the students, parents, employers and above all the society in general on a continuous basis an institution can become a TQM institution. For textile education to be useful for 21st century requirements, technical institutions have to take appropriate measures in propagating quality consciousness, optimization of resources to manage the competitive environment and encourage team spirit among all concerned.


In view of the above, the various aspects of quality management system covered under ISO 9001:2000 to propagate effective textile education have been discussed. The significance of Total Quality Management in assuring the quality of education on a continuous basis to the prospective customers is taken into consideration. Various strategies for affecting quality improvement in textile education are also discussed.