The evolution of quality management came from an exclusive quality check of products in the 1950s and has developed in the last few decades into a comprehensive management approach for an organization based on the aim to gain customer satisfaction. Quality management in a broad sense should assure and enhance the suitability of products and processes to meet specified or still to be developed demands. The approach of Quality management includes employee development as well as continuous improvement, product lifecycle management, customer orientation, process orientation and much more.

1. Introduction

In todays world of globalization many apparel retailers are building strong supply chains to gain advantage over their competitors by offering the best value to their customers. To manage complexities of global sourcing and risk dynamism, the supply-chain management (SCM) has become very important. A totally integrated supply chain is required for the company to gain the maximum benefits.

The objectives of the supply chain and the performance measurements need to be understood in order to build the most effective supply chain. An approach to identify the success and potential of supply management strategies is provided by performance measurements. This involves the concept of quality management. Quality management is inevitable for a textile industry to gain economic and social benefits. There are several techniques that may be adopted for ensuring quality management. These not only guarantee higher footprints and loyalty of customers but also help to build a positive and reliable image of the industry.

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