Retailers not ready for advanced mobile experience
Retailers are not prepared to support the next wave of technologies like artificial intelligence (AI), chatbots and artificial reality (AR) as part of their mobile strategy, according to a survey by the WBR Insights division of Worldwide Business Research. Only 9 per cent respondents said they were able to support these features, while more than half (52 per cent) are not. The greatest barriers: budget (64 per cent), lack of internal resources (55 per cent) and the lack of executive buy-in (42 per cent)
Walmart adds thousands of robots to its stores
Walmart in April announced adding thousands of robots to its stores. It expects autonomous floor scrubbers in 1,860 of its more than 4,700 US stores by February 2020 and will have robots that scan shelf inventory at 350 stores. There will also be bots at 1,700 stores that scan boxes as they come off trucks and sort them by department onto conveyer belts. Walmart claims these smart assistants will reduce the amount of time workers spend on repeatable, predictable and manual tasks in stores and allow them to switch to selling merchandise to shoppers and customer service roles.
Nearly 6000 shops closed by major retailers in UK in 2019
BRC hails UK Treasury Select Committee report
Retailers should enhance in-store experience
Chinas retail sales of consumers goods up 8.2%
S Africas retailers vow to back domestic textile sector
Retail leasing in India dropped 35% in 2019
Under-performance, high rentals hit Indian retailers
McKinsey opens retail store
Management consultancy McKinsey & Co plans to sell womens underwear, jewellery, deodorant and other products to better advise its retail industry clients. McKinsey opened its first brick-and-mortar concept store, called Modern Retail Collective, at Minnesotas Mall of America, the largest shopping complex in the US.
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