Job Description
Cultivate a positive member experience from onboarding onward and build substantive relationships to increase member engagement and retention.Assist our members in the development of adoption road maps for their organization to ensure sustained use of the Higg Index suite of tools at scale and adherence to member requirements.Conduct regular touch-bases with members to understand member priorities, concerns, challenges and opportunities. Conduct regular regional meetings with members to share best practices and gain alignment on adoption goals.Update and maintain existing member database utilizing Salesforce in an accurate and timely manner to ensure the most accurate informationDeployment and Promotion of SAC-Branded Professional Services / Products:Support the deployment of services for members to support them in their adoption efforts, including Higg Index training, verification, adoption and analytic services. Quantify the business case for Higg Index use through case studies and best practice guides. Plan, schedule and execute member webinars and meetings.Support the development and execution of in-person membership meetings (logistics research / event planning, management and execution).Support communications and business development initiatives as needed to help drive member engagement and retention.
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Eligibility Criteria
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Company Profile
Sustainable Apparel Coalition
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