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Job in Marks And Spencer Group Plc for Customer Assistant

Customer Assistant
Posted On :13-Jul-2016   

 
Marks and Spencer Group plc
  Job Location : Mumbai (India)
  Experience : 2-5 Years
Salary : 200000-253000 INR P. A

Job Description

Ensure achievement of sales targets as a team which have been set
Ensure minimization of shrinkage levels in the departments
Ensure minimization of costs by controlling wastage, handling merchandise properly to avoid shrinkage etc. at the store
Build a connect with the customers and understand customer needs
Manage customer relationships by making significant efforts for resolution of their issues
Adhere to mystery shopping standards and constantly endeavor to improve the mystery shopping scores
Adhere to corporate process guidelines
Execute operational procedures effectively like filling checklists about - VM, operations, etc. and reporting each days sales in server
Appear for all product tests and secure adequate scores
Develop cashiering skills to meet cashiering certification standards.

Key Skill

  • Customer Care,sales,Assisting,retail

Eligibility Criteria

  • Graduate or Post graduate with relevant experience of 2 to 5 years

Informations:

  • Salary : 200000-253000 INR ( Per Annum )
  • Category : Retail
  • Subcategory : Sales Associate / Manager
  • Gender Prefrence : Any
  • Position : 1
  • Role Customer Assistant

Company Profile

Marks and Spencer Group plc

We have over 450 stores located throughout the UK, this includes our largest store at Marble Arch, London. In addition, the Company has 150 stores worldwide, including over 130 franchise businesses, operating in 30 countries.

Food, fashion and home ideas from a high street retailer, with store locator and corporate information.

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