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Kohl’s anticipates hiring an average of 41 associates per store, an increase of four percent over 2011, to provide shoppers with excellent customer service throughout the holiday season at its 1,146 stores in 49 states.
Further, the company anticipates hiring approximately 5,700 seasonal positions at distribution centers and more than 30 seasonal credit operations positions.
“In addition to our quality brands, great values and a convenient shopping experience, Kohl’s is known for providing excellent customer service delivered by our dedicated associates,” said John Worthington, Kohl’s chief administrative officer.
“That commitment to deliver on our customer promise to expect great things is especially important during the holiday season, and we are pleased to be hiring more than 52,700 associates across the country to help our customers and support our stores during this busy time.”
Kohl’s commitment to customers has been recognized by the National Retail Federation for the past seven years on its list of retailers that offer the best customer service. Kohl’s has ranked among the top retailers in the University of Michigan’s customer satisfaction survey for 10 consecutive years.
Seasonal associates can work anywhere from a few hours to more than 20 hours per week. Typical store jobs include unloading trucks, freight processing, stocking and cash register duties. Hiring began this month, and most jobs will be filled by mid-November. Holiday positions are also being filled at the company’s distribution centers, where hiring began in August.
Associates working at distribution centers ensure Kohl’s products get to the retail stores and into the hands of Kohls.com customers. Associates working in Kohl’s credit operations perform a variety of jobs including assisting customers with Kohls.com orders.
Based in Menomonee Falls Wis., Kohl’s is a family-focused, value-oriented specialty department store offering moderately priced, exclusive and national brand apparel, shoes, accessories, beauty and home products in an exciting shopping environment. With a commitment to environmental leadership, Kohl’s operates 1,134 stores in 49 states.
Kohl's Department Stores
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