In its first three years, the new fulfillment center will offer nearly 400 full-time positions and additional opportunities for part-time and seasonal roles. In the future, Nordstrom expects to increase hiring – up to 700 full-time roles or more – as the business continues to grow.
The fulfillment center will enable faster delivery for Nordstrom.com, Nordstrom mobile app and Nordstrom catalog orders, particularly for those from customers on the East Coast. The new facility joins the company's existing fulfillment centers in Cedar Rapids, Iowa and San Bernardino, Calif.
Nordstrom.com currently serves customers in 98 countries and offers everyday free shipping and free returns within the US. Since 2009, Nordstrom has operated with an integrated inventory platform between its stores and online, as well as the ability to fulfill online orders from any of its 117 full-line stores across the country.
The fulfillment center is located at Conewago Industrial Park, which is owned by Martin and William Murray, and will be built by H&M Company, Inc. Jones Lang LaSalle served as the broker for Nordstrom.
"Speed of delivery is simply just part of our customers' expectations of what good service means today," said Jamie Nordstrom, president of Nordstrom Direct. "This is an ideal location to add to our fulfillment capabilities and improve the delivery experience for our customers. E-commerce is the fastest growing area of our business and this is another example of how we're investing in people and capabilities to help us support this growth and responding to our customers' changing definition of service."
He continued, "We want to thank the Martin Murray, owner of Conewago Industrial Park, as well as all of the state and local leaders who have supported this and helped make this come together."
"The announcement continues Pennsylvania's steady economic progress with another company expanding and more jobs for our citizens," said Governor Tom Corbett. "It's a testament to why Pennsylvania is built to advance – our keystone location, our talented and hardworking people – all contributed to Nordstrom bringing hundreds of new jobs to Lancaster County."
"We are extremely pleased that Nordstrom has chosen this location for its new fulfillment center," said Martin Murray, co-owner of Conewago Industrial Park. "Working with Nordstrom and West Donegal Township to make this project a reality has been a true team effort that we have greatly enjoyed."
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