NPD's AccuPanelSM shows more loyal customers buying apparel from upscale retailers
12 Jul '06
2 min read
“Retailers are searching for ways to separate themselves from one another and the luxury stores are reaching out towards service, unique brands, and designers to keep themselves above the competition,” said author and chief industry analyst, Marshal Cohen, The NPD Group.
“Even things like personal shoppers and special occasion wardrobes are ways that luxury retailers are creating greater loyalty amongst their treasured prestige customers."
"We are beginning to see a slow down in the aspirational shopper reaching upward towards luxury retailers and this means greater attention to the precious loyal customers for the upper-end market,” said Cohen.
Since 1967 The NPD Group has provided reliable and comprehensive consumer and retail information for a wide range of industries.