Kohl's commitment to customer service is just one reason for its continued success. In fact, a recent survey conducted by the National Retail Federation(a) ranked Kohl's as one of the top department and retail stores for customer service. In addition, for the fourth consecutive year, Kohl's ranked at the top of the University of Michigan's(b) customer satisfaction survey. Kohl's posted sales of $13.4 billion in 2005.
In every market it serves, Kohl's brings a history of success helping women and families transform their wardrobes and homes at prices they can afford. Kohl's provides them with fashion, home and beauty products in conveniently located, easy-to-shop stores with ample parking.
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