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DHL Parcel collaborating with PayPoint

10
Aug '19
Pic: PayPoint
Pic: PayPoint
DHL Parcel UK is collaborating with PayPoint, the UK’s largest click and collect operator, to develop its ServicePoint offering. This will make DHL Parcel expand their click and collect services, as consumers get the facility to ‘Send, Collect or Return’ a parcel from local stores. DHL Parcel ServicePoints will be available at 500 locations across the UK.

Building on the existing click and collect service, DHL Parcel’s ServicePoint returns service caters for the growing demand for convenient ways to send online purchases back and will be available through selected retailers’ online return portals.

DHL Parcel ServicePoints will be available at 500 locations across the UK and the service is expected to roll out to a further 3,000 independent PayPoint One retailers by the end of the year. DHL’s existing ServicePoint network with Pass My Parcel will now transition to PayPoint’s network across the UK including Northern Ireland.

With 90 per cent of consumers in the UK within 10 minutes of a local participating PayPoint store, the PayPoint network provides the coverage demanded by consumers. 98 per cent of PayPoint stores are open outside of office hours, seven days a week, providing increased flexibility and convenience. Customers using DHL Parcel’s ServicePoints will have the added benefit of being able to divert their parcel to a local store if they are not able to accept the initial delivery.

The second phase of the partnership will see DHL Parcel launching an over the counter ‘Send’ service, allowing consumers to order and pay for a delivery online and then drop off their parcels at their local PayPoint store.

Peter Fuller, CEO DHL Parcel UK, says: “Our alliance with PayPoint gives us access to the largest click and collect network in the UK. This network allows us to offer consumers even more convenience and we hope the partnership will allow us to introduce even more parcel services in the future.” Patrick Headon, CEO, PayPoint adds: “DHL is one of the leading logistics companies and working alongside PayPoint Collect+, the largest click and collect network in the UK, will offer more convenience to customers and bring online shoppers into store. This is one of the new partnerships announced earlier this year, bringing new footfall and benefits for retailers and shoppers alike.” (SV)

Fibre2Fashion News Desk – India


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