• Linkdin
Maximize your media exposure with Fibre2Fashion's single PR package  |   Know More

Kohl's opens sixth e-comm fulfilment centre to support digital demand

09 Apr '21
3 min read
Pic: Shutterstock
Pic: Shutterstock

Kohl’s, a leading omnichannel retailer, has announced the opening of its sixth e-commerce fulfilment centre in Etna, Ohio (10201 Schuster Way) to support continued online demand and digital acceleration. The 1.2 million sq-ft facility is Kohl’s largest, most efficient fulfilment centre and will be dedicated to processing, filling and shipping its orders. 
 
The next-generation facility leverages automation and technology to make processing and delivering Kohls.com orders faster and more efficient. Construction of the facility began in 2019, was temporarily paused in 2020 due to the pandemic, and resumed in 2021.
 
“Over the past five years, Kohl’s digital sales have grown more than 100 per cent. Our investment in a highly efficient sixth e-commerce fulfilment centre will meaningfully grow our peak fulfilment capacity,” Paul Gaffney, Kohl’s senior executive vice president, chief technology officer and head of supply chain, said in a press release. “The new facility makes Kohl's more efficient at fulfilling orders via automation and modern technology, puts Kohl’s products geographically closer to our customers, and ultimately gets our great products to our customers faster.”
 
As part of its strategic framework, Kohl’s is focused not only on driving top line growth, but on increasing operating margin, including end-to-end supply chain efficiencies. The new e-commerce fulfilment centre supports the company’s initiatives to manage fulfilment costs at a lower level, while further leveraging stores to drive customer pickup and get closer to the customer.
 
The Etna, Ohio facility is equipped with state-of-the-art technology, making it three times more productive than Kohl’s traditional e-commerce fulfilment centres. By removing five touches from the full fulfilment life-cycle of an online order, orders are processed more efficiently and minimize fulfilment costs, without sacrificing accuracy.
 
With the opening of the new e-commerce fulfilment centre, Kohl’s will bring more than 400 new jobs to the Columbus-area over the next few months and plans to add thousands of seasonal positions in the back half of the year to support increased digital demand during peak seasons. In addition to an exciting, supportive work environment rooted in a culture of appreciation and opportunity, Kohl’s offers competitive wages, weekly pay checks, a free on-site wellness centre for associates and their families, and an immediate 15 per cent Kohl’s discount.
 
In response to continued online demand and digital sales acceleration, Kohl’s has invested significantly over the past several years in building a powerful omnichannel platform to deliver the ease and convenience customers are looking for. In addition to Kohl's e-commerce fulfilment centres, the company also leverages the strength of its more than 1,100 stores nationwide to fulfil Kohls.com orders. In 2020, Kohl’s stores fulfilled nearly 45 per cent of digital orders through fast and free omnichannel services including drive up, in store pick up and ship to store.
 
In 2017, Kohl’s opened its fifth e-commerce fulfillment center in Plainfield, Ind. Based on learning from that facility, Kohl’s made design improvements to drive greater speed and efficiency in order fulfillment in its sixth facility. In addition to the new Etna, Ohio facility and the Plainfield, Ind. facility, Kohl’s operates e-commerce fulfillment centers in San Bernardino, Calif.; Edgewood, Md.; Monroe, Ohio; and DeSoto, Texas.

Fibre2Fashion News Desk (JL)

Leave your Comments

Esteemed Clients

TÜYAP IHTISAS FUARLARI A.S.
Tradewind International Servicing
Thermore (Far East) Ltd.
The LYCRA Company Singapore  Pte. Ltd
Thai Trade Center
Thai Acrylic Fibre Company Limited
TEXVALLEY MARKET LIMITED
TESTEX AG, Swiss Textile Testing Institute
Telangana State Industrial Infrastructure Corporation Limited (TSllC Ltd)
Taiwan Textile Federation (TTF)
SUZHOU TUE HI-TECH NONWOVEN MACHINERY CO.,LTD
Stahl Holdings B.V.,
Advanced Search