Elements of the overall IBM procurement solution include IBM commodity experts, a global contact center and accounts payable processing center supporting Coty suppliers and employees in six languages. Coty will have access to the full range of services at IBM's existing procurement service delivery centers.
The project will be rolled out in France, the United Kingdom, Germany, the Netherlands, Austria, Belgium, Italy, Spain, Ireland, Portugal, Switzerland, Monaco, the United States and Canada over the next 15 months.
Over the past several years, IBM Business Consulting Services has developed industry-leading transformation consulting skills and delivery capabilities in key areas, including Human Resources, Financial Management, Customer Relationship Management and Procurement.
Coty Inc is one of the world's largest and most successful beauty companies with sales of $1.95 billion in 2004. With operations in more than 25 countries, Coty Inc. boasts a global brand portfolio spanning the three core categories of fragrance, colour cosmetics and skincare.
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