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US' Macy's to open fulfilment centre in China Grove, North Carolina

06 Apr '22
3 min read
Pic: Macy
Pic: Macy

Macy’s has announced plans to open a new fulfilment centre in China Grove, North Carolina in 2024 to meet the growing demands of its omnichannel business. The 1.4 million-square-foot facility, with automated direct-to-consumer fulfilment capacity, will employ 2,800 workers when fully operational. Macy’s will invest around $584 million in this project.

When fully operational, the China Grove Fulfilment Centre will account for nearly 30 per cent of Macy’s digital supply chain capacity and serve customers nationwide. The facility will be equipped with new automation technology to increase capacity and productivity to help drive profitable digital sales growth. This new automation includes an advanced goods-to-person and pocket sorter system that will help modernise the retailer’s supply chain by moving merchandise with greater speed and accuracy, the company said in a press release.

New job opportunities to support the facility will be posted on macys.com/jobs as they become available. The retailer strives to be the preferred employer through an unwavering commitment to all colleagues and their well-being. Macy’s offers exciting and fulfilling career opportunities, competitive pay, a bilingual work environment, merchandise discount, flexible scheduling and access to a new debt-free education programme for part-time and full-time colleagues.

Macy’s plans to expand operations from its current Houston, TX distribution centre into a modern, new facility in Tomball, TX as part of the Polaris strategy. The nearly one-million-square-foot distribution facility, located at 14000 Boudreaux Road, will be established in a new industrial development alongside Lovett Industrial and Clarion Partners. The new facility will be completed in mid-2023 and will continue to support stores in the region as well as provide online fulfilment during peak season for furniture, bedding and toys with opportunities. Additionally, Macy’s has recently invested in automated technology in the existing Portland, TN and Martinsburg, WV distribution centres to increase speed and capacity to support the growth of the retailer’s digital business.

“This state-of-the-art facility is a significant milestone for Macy’s as we invest in strengthening our omnichannel ecosystem. It will support growth of our business as a leading omnichannel retailer. We are delighted to become a member of the China Grove community and look forward to partnering with local and state officials to bring jobs and drive opportunity for local residents,” Dennis Mullahy, Macy’s chief supply chain officer, said in a statement.

“We are delighted to welcome Macy’s and its state-of-the-art facility to North Carolina. When you combine our robust transportation network with our skilled workforce and great quality of life, economic development wins like these will continue to be celebrated state-wide,” North Carolina governor Roy Cooper, said.

“We are excited to work with Macy’s on this great opportunity to develop a new cutting-edge Fulfilment Centre in China Grove. Their commitment to the project and the great state of North Carolina will be a welcomed addition to our company’s expansive industrial portfolio,” Blake Silverman, president of the Silverman group, said.

Fibre2Fashion News Desk (GK)

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