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CGS adds BlueCherry customers, expands services & business

17
Feb '21
Pic: CGS
Pic: CGS
CGS, a provider of business applications, enterprise learning and outsourcing services, has seen a growth in its business and expanded its service offerings in 2020. As digital focus by its applications customers increased, CGS also launched enhancements to its solutions, added new partnerships, and provided complimentary consulting services to clients.

Several brands, manufacturers, and retailers also selected its BlueCherry enterprise suite of cloud-based solutions, providing end-to-end supply chain management capabilities for apparel, footwear and consumer lifestyle brands. In 2020, more than 120 BlueCherry project implementations went live and the company released more than 100 major enhancements and updates across its suite of software offerings. This consisted of e-commerce platform integrations, B2B deployments to aid sales reps and wholesale customers working remotely, product distribution through third-party logistics integration and sourcing process with vendor collaboration tools. Nearly 75 per cent of the enhancements were a result of direct feedback from the user community, according to CGS.

In September, CGS launched its BlueCherry Next digital-first supply chain platform for consumer goods companies. Designed to enable intuitive, future-proof business applications for retailers, wholesalers and manufacturers, the omni-channel platform allows companies to accelerate digital transformation at an unmatched speed. The first solution on the platform, BlueCherry Next PLM, enables concept-to-consumer lifecycle to help brands be successful, especially during times of crisis and heightened activity, CGS said in a media statement.

CGS also added new partnerships to provide a fully connected supply chain, furthering value to the BlueCherry community. The platform added Island Pacific, BigCommerce, Browzwear, 3D Look, Threekit and Vizoo, among others. Several of the global brands signing onto BlueCherry in 2020 include Luly Yang, Cambodian Textiles, Eastport Bangladesh, National Safety Apparel and direct-to-consumer brand Prive Revaux. In total, CGS added thousands of new users across its solutions. More than 65 per cent of existing customers upgraded or added additional, complementary solutions within the BlueCherry portfolio, the company said.

“The past year was extremely challenging for all businesses, but fashion, apparel, and consumer brands across the retail and wholesale spectrum were confronted with unparalleled disruptions, throughout the supply chain and with the consumer. With a focus on assisting our valued customers, we quickly pivoted to offer added benefits to them, providing weekly training sessions and one-on-one consulting at no charge to help them leverage existing features in the products they already were using. Through existing BlueCherry automated features and functions, we were able to assist companies navigate the challenging business climate,” Paul Magel, president, business applications division, CGS said in a press release.

Fibre2Fashion News Desk (GK)


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