Inovis recognized by top publications for innovation & growth
07 Aug '06
3 min read
"In launching this research and report, we felt it was critical to gauge the users' experiences and feedback," said Apparel's editor in chief, Kathleen DesMarteau. "Being on the list equates to not only having a strong focus on the apparel marketplace, but most importantly, having a happy and engaged customer base."
Apparel's Software Scorecard was based on votes from apparel professionals responsible for IT decisions. The scorecard ranks vendors on a combination of customer satisfaction and breadth and scope of apparel solutions and business, with customer satisfaction weighted at 60 percent. 12 key metrics that executives evaluated as part of customer satisfaction were: 1) overall performance, 2) understanding of apparel-specific business issues, 3) ROI, 4) strategic value, 5) ease of upgrading, 6) ease of installation, 7) ease of integration, 8) ease of administration/maintenance, 9) quality of support, 10) quality of service, 11) user friendliness and 12) long-term vision. A vendor's final ranking on the scorecard is based on the sum of points received for breadth and scope of applications and points for revenue and the average total points received for customer satisfaction.
Supply & Demand Chain Executive is the executive's user manual for successful supply and demand chain transformation, utilizing hard-hitting analysis, viewpoints and unbiased case studies to steer executives and supply management professionals through the complicated, yet critical, world of supply and demand chain enablement to gain competitive advantage.