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DHL Express & Philippines' DTI Negosyo Centres partner to help MSMEs

19 Oct '21
2 min read
Pic: DHL
Pic: DHL

DHL Express recently deepened its partnership with the Philippines department of trade and industry (DTI) through its Phygital programme. The partnership aims to provide different market expansion opportunities to all clients of DTI’s Negosyo Centres. The programme combines the strongest aspects of both online and offline settings to enable a far more comprehensive and satisfying customer experience.

To support market growth and increased international trade activities, DHL Express offers all customers of DTI Negosyo Centres a special 10 per cent discount on published tariff rates through promo codes valid until August 30, 2022.

The promo codes are displayed in all 129 DTI Negosyo Centres nationwide and can be used on shipment bookings via the MyDHL+ website. The option to connect with DHL Express retail sales desks via chat is also available to assist customers regarding bookings or when using the codes, the company said in a press release.

“Our strong partnership with DTI supports our aim to help MSMEs [micro, small and medium enterprises] harness opportunities presented by the growth of cross-border e-commerce. Through our presence in over 220 countries and territories and combined with our logistic expertise, MSMEs can truly leverage our global network to grow their businesses,” said Eric Queppet, head of commercial for DHL Express Philippines.

The new system requires no contact, service staff and is an excellent fit for the ‘new norm’ of living. When a customer scans the QR code, booking information will be sent to DHL's Digital Assistant for support.

According to DTI 2020 MSME statistics, MSMEs account for a quarter of overall export revenue in the country. It is also estimated that 60 per cent of all exporters in the country are MSMEs.

Fibre2Fashion News Desk (DS)

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