Home / Knowledge / News / Textiles / EU mulls new laws to boost online shopping

EU mulls new laws to boost online shopping

Feb '07
With only 6 percent of EU citizens shopping online for products in other member states due to a lack of trust, the European Commission is to review and possibly fully harmonise consumer-related laws in a bid to boost sales.

The revision announced on Thursday (8 February) by consumer protection commissioner Meglena Kuneva will involve eight current EU laws dealing with issues such as product guarantees, return policy or package travel traded via the internet.

"At the moment, consumers are not getting a fair deal online," said the commissioner, asking "can we afford the 27 mini-online markets in Europe, denying consumers a choice, opportunity and competitive prices."

The EU executive argues that the current rules dealing with online shopping are too out of date while the differing standards in member states - based on minimum harmonisation - lead to low confidence among consumers towards shopping across borders.

Of all the Europeans that had internet access at home between March 2005 and 2006, around 44 percent bought something online and only 12 percent bought something from a company in another EU country.

The commission's survey also found that 56 percent of respondents thought businesses abroad would be less likely to follow the consumer-related guarantees, especially in terms of dealing with possible complaints, returns and price reductions.

The key problems Europeans encounter when shopping online concern delivery (46% of complaints), defect goods or the wrong products (25%) or the web trader withdrawing more money than agreed (8%).

Must ReadView All

Pic: Shutterstock

Textiles | On 25th Sep 2021

EU extends GSP plus status for Pakistan with 6 new conventions

The European Union (EU) has extended its general system of...

Pic: Shutterstock

Apparel/Garments | On 25th Sep 2021

Bangladesh seeks Russian support for ensuring direct exports there

Bangladesh commerce minister Tipu Munshi recently sought Russian...

Pic: Boris-B / Shutterstock.com

Retail | On 25th Sep 2021

US’ Halloween spending to reach $10.14 bn this year: NRF

Consumer spending in the US on Halloween-related items is expected to ...

Interviews View All

Textile Industry, Head honchos

Textile Industry
Head honchos

Multi-functional garments will be next big thing

Textile Industry, Head honchos

Textile Industry
Head honchos

Next level is to inject new features:

Textile Industry, Head honchos

Textile Industry
Head honchos

Switch was not 100% pandemic related

Chendhuran Sundar,

Chendhuran Sundar

Headquartered at Singapore, Crocodile is a global fashion and lifestyle...

Susan Bhaktul,

Susan Bhaktul

Established in 2000 as a liaison with the Government of India, Industree...

Nantas Montonati,

Nantas Montonati

The Riri Group is a one-stop supplier of metal accessories for the luxury...

Frank Heislitz, Freudenberg

Frank Heislitz

Freudenberg Performance Materials is a leading global manufacturer of...

Sameer Sonkusale & Rachel Owyeung, Tufts University

Sameer Sonkusale & Rachel Owyeung
Tufts University

A team at the Tufts University in Massachusetts was recently in news for...

Shlomzion Chen, Seevix

Shlomzion Chen

Seevix Material Sciences Ltd, which develops and manufactures synthetic...

Suman Nathwani, Suman Nathwani

Suman Nathwani
Suman Nathwani

Designer <b>Suman Nathwani</b> talks about her journey of opening a...

Sarah Denise Cordery, Sarah Denise Studio

Sarah Denise Cordery
Sarah Denise Studio

Manchester, England-based Sarah Denise Studio provides relevant fashion...

Anjali Bhaskar, Samatvam

Anjali Bhaskar

Samatvam, a womenswear brand that blends age-old craftsmanship with modern ...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies


Leave your Comments

September 2021

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

Advanced Search