The Nuance Group is the winner of the 2007 Raven Fox Global Travel Retail Award for “Airport Travel Retailer of the Year”. The awards recognise the best in travel retail and are decided by a vote open to any company operating in travel retail.
Nuance accepted the award at a special ceremony held during the Raven Fox Charity Ball in London on February 16. This industry recognition follows a whole series of accolades bestowed on The Nuance Group in the course of 2006 and represents an important indication as to how the Group's operation is being valued.
A similar judgement is forthcoming from airport users. The top three “World's Leading Airports” according to the 2006 “Business Traveller Awards” were Singapore, Hong Kong and Zurich; Nuance is a major retailer in all of these airports and provides a significant contribution to the overall customer experience.
The “Business Traveller Awards” are held each year by Business Traveller magazine and are considered to be among the most prestigious in the industry. More than 3'000 readers participated in the survey.
Roberto Graziani, President & CEO of The Nuance Group, expresses his satisfaction at winning the Raven Fox Global Travel Retail Award and being thus recognised by an industry vote. “Our clear aim is to continuously improve operation and our way of retailing, keeping the focus on the customer”, he explains. “We are proud of this award and of what it stands for: that our Group is considered as one of the best retailers in the industry.”
The Nuance Group, Switzerland
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