Retailers to focus on store expansion & technology
16 Apr '10
3 min read
• One-third (30%) of those polled say they will focus on store allocation and markdown optimization over the next 18 months • More than two-thirds (67%) of respondents said customer database/data mining will be a priority for 2010 • 32 percent of survey respondents cited both eTraining and self-service kiosks as a priority in the next 18 months
"One of the overriding themes of the survey is that retailers are striving to do more with less. And we expect that this theme will continue into 2010 and beyond, “said Mark Larson, Global Head of Retail, KPMG.
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