The presence of direct sales and service will increase accountability and ensure continuous support, improved quality, and more efficiency for Santex Rimar customers. The new sales and service organisation in India is directly taking care not only of customers’ needs but also of their future developments, the company said.
With facilities in Coimbatore and Mumbai, Santex Rimar India is in close contact with different institutes where researchers and students are trained. For example, technical textile technology is taught in Surat on Cavitec’s plant while weaving technology is practiced in Ichalkaranji on SMIT looms.
Santex and Sperotto Rimar produce machines for textile finishing, Cavitec and Isotex lead the technical textiles machinery market, while Solwa provides eco-friendly machinery for water treatment and food dehydration, agribusiness sector and industrial waste management. With the entrance of SMIT, the Group has recently become a solution provider in the weaving sector too.
“The Indian textile, apparel and technical textile markets are projected to grow at a CAGR respectively of 9 per cent and 8 per cent from 2013 to 2023. In this scenario, customers need to have a direct relationship with us and we want to fulfill all their needs faster and better. We are recruiting experienced talent who can be new proud Group members looking forward to enhancing customer relations,” said Stefano Gallucci, CEO of Santex Rimar Group.
“We have already installed more than 4,000 machines all over India and we want to keep growing together with our customers. We want to be sound, nimble and responsive at the same time,” he added. (RKS)
Fibre2Fashion News Desk – India
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