Last year, US GMV fulfilled by WFS grew 500 per cent, and Walmart is expecting robust growth to continue. What the team built from scratch has grown into a robust business with sellers located around the world. There’s still tremendous growth opportunity with WFS, and the company wants to be sure even more sellers can take advantage of it going forward. The WFS business is growing, and Walmart wants to help new and existing Marketplace sellers grow their business, too. Many sellers who use WFS to fulfil their items are seeing on average 50 per cent sales growth for those items, the company said in a press release.
Also worth noting, last year, it launched the Walmart Preferred Carrier Programme, which resulted in savings on inbound transportation costs for participating sellers. So, sellers are increasing sales and saving on expenses. Taking this into account, it’s easy to see why WFS has a more than 90 per cent retention rate. WFS has a simple, understandable fee structure, which builds trust and transparency between the company and our sellers. Items arrive in a Walmart box and are categorised as “fulfilled by Walmart,” building credibility with customers and further driving trust and transparency. (Are you sensing a theme yet?) And if a customer has any issues with an item, they have access to Walmart Customer Care or can return the item at their local Walmart store, of which there are over 4,700 in the US alone. WFS helps improve the experience for your customers, so they are more likely to be repeat customers.
Fibre2Fashion News Desk (GK)